McDonald's

3.5
2504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3451 W Tropicana, Las Vegas, NV
89118, United States

Hours

Reviews

3.5
2,504 reviews
5 stars
985
4 stars
461
3 stars
369
2 stars
195
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty bathrooms and dining spaces.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others experienced rudeness and disorganization.

Food Quality

There were complaints about food being cold, poorly prepared, or not meeting expectations, alongside some positive remarks about freshness.

Kiosk Experience

Many customers expressed frustration with the mandatory use of kiosks for ordering, finding it inconvenient.
  • MR
    Msm Rare
    3 days ago
    1.0
    I give my son a happy meal cheeseburger and I say no onions and pickles and they put onions and pickles on my sons burger so make them write a list for then to check
  • AL
    arnold lezure
    Nov 5, 2025
    5.0
    This place has the best customer service I've ever seen the manager here the workers here there all 10/10
  • PK
    Peter Kilvington
    Oct 29, 2025
    3.0
    Brit so this is from a Brit point of view... the wait for food was like 25 mins, the food was better than we get over here... sat upstairs and the lady on the next table still had tags from the shop on her shirt... make of that what you want
  • BG
    Bill Gates
    Oct 24, 2025
    2.0
    Foods decent but the waiting time is crazy, even when they have no customers they still take 10+ minutes to get you food via drive through. I order online so they can get started on my order before I arrive and I still end up waiting 10+ minutes from the time I enter the drive through. Management needs to stop telling people to pull forward at the drive through so they can lower their times. SLOW SLOW SLOWEST MCDONALDS IN VEGAS!
  • AM
    Annette Morgan-Harvey
    Oct 24, 2025
    5.0
    Very very clean place. The ladies bathroom was sparkling clean and smelled awesome. The dinning area was also very clean. The only problem had, which was not even a problem was getting someone's attention to let me in the bathroom and to ask for ketchup and napkins.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, drive-thru is available 24/7 at this location.