McDonald's

3.5
2326 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4105 S Eastern, Las Vegas, NV
89119, United States

Hours

Reviews

3.5
2,326 reviews
5 stars
903
4 stars
454
3 stars
344
2 stars
167
1 star
458

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.

Food Quality

Customers frequently complained about food being cold, stale, or not meeting McDonald's standards.

Long Wait Times

Multiple reviews noted excessive wait times in both drive-thru and curbside pickup, indicating operational inefficiencies.
  • JN
    Jesse N
    3 days ago
    5.0
    One of the best McDonalds in town. Great service, friendly employees
  • NL
    Nada lifestyle
    Dec 28, 2025
    1.0
    Very disappointing experience. I waited over 10 minutes outside for curbside pickup and no one came. I went inside and stood there waiting while employees looked at me but didn’t acknowledge me. One employee was on her cell phone. When she finished her call, she said “give me a minute,” then finally asked how she could help. I explained I had a curbside order and had been waiting outside. She asked for my order number, then said she didn’t have it in the system but could remake the order. One of our orders was never brought to the car at all . We had to go back inside again. On top of the poor service, the French fries were the worst I’ve had from any McDonald’s, and I order fries often from different locations. This location really needs improvement. Other McDonald’s locations do much better, so I know the company can do better than this.
  • FF
    facciabella85
    Dec 23, 2025
    1.0
    Stuck in their drive thru 15 minutes not moving, nobody bothers to come to the first window to explain what's going on, call 3x and they hang up. I'm in a Lyft and ordered ahead, not so I can sit here stuck!! Come to find out he's the manager..and he's the only person working the shift for some reason, doesn't think he did anything wrong, and refused to compensate me. They also ran out of Monopoly containers before the game was over a few months ago when I only needed one matching property to win and they run out of sauces. When I dine in there I have to carefully watch my stuff because there's constant homeless loitering and walking by my table as they repeatedly exit and re-enter the restaurant like they're trying to score drugs or something.
  • DA
    Damaris Aquino
    Dec 22, 2025
    3.0
    They took a tramp out of the place but they didn't clean the area where he was And also the bathroom door is not working properly
  • KI
    Kenichi Ichikawa
    Dec 9, 2025
    3.0
    アメリカのマクドナルド。 フーバーダムに行く前に朝食ゲット。 日本よりもハイカロリーか?

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, seven days a week.

Is the drive-through service available at all times?

Yes, the drive-through is open 24/7 every day.