Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the overall quality.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and unpleasant odors, contributing to a poor dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers highlighted exceptional service from specific employees, indicating that there are positive experiences to be had.
NT
N T
Jan 4, 2026
1.0
Came to pickup my order, older women was rude as she possibly could be. Mcds your never supposed to show you witchiness. Sat 1/3/26 @ 940pm
PK
princess keyna
Dec 28, 2025
1.0
Was at the drive thru for 20 minutes just to not get an answer pull up to the window just for the workers to be on there phones and ignore me DO NOT COME HERE MIND YOU IT WAS 2:30 PM
CG
Carlos Garcia
Dec 22, 2025
1.0
They always give me the wrong order Or don't make my order the way i've asked them to im allergic to mayonnaise and I've had to come back 3 or 4 times get my food switched because of the issue.
MM
mon999
Dec 22, 2025
1.0
HORRIBLE!! USED TO BE A GOOD LOCATION. IVE GONE MULTIPLE TIMES AND THE FOOD IS EITHER OLD AND DRY OR THEY FORGET HALF UR ORDER.
BB
BoniestCoder
Dec 7, 2025
1.0
Genuinely the most ABYSMAL QSR experience I've ever had. Digital kiosk not adding items correctly, followed by a THIRTY minute wait. Employees had no regard or pacing whatsoever. They also had no hair covers, so i hope you like hair in your food!
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app available for ordering from this location?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service for your convenience.
Which coffee shops are near McDonald's at South Grand Canyon Drive for grabbing a drink before or after your meal?
The Coffee Bean & Tea Leaf is a nearby coffee shop where you can enjoy a variety of coffee and tea offerings.
Are there any nearby restaurants offering different cuisines close to this McDonald's?
Nearby restaurants include PHO EVER - Vietnamese Pho Restaurant, Sushi Tower & Steakhouse, Big Dragon Chinese Cuisine, and Tropical Smoothie Cafe, providing a range of Asian and American dining options.
What other services or stores are in the vicinity of McDonald's that customers might find useful?
Nearby you can find Mattress Firm for furniture needs, Chase Bank for financial services and ATMs, and T-Mobile for mobile phone services.