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McDonald's

3.5
(742 reviews)

Business Details

(702) 431-2435
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4135 South Grand Canyon Drive, Las Vegas, NV
89147, United States

Hours

Reviews

3.5
742 reviews
5 stars
295
4 stars
145
3 stars
106
2 stars
59
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers experiencing disrespectful interactions.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, including soggy fries and incorrect items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.
  • AU
    abby uefav
    Feb 17, 2026
    1.0
    Quite possibly the slowest service ever even though they weren't even busy.
  • KE
    Kevin E.
    Feb 16, 2026
    2.0
    Metrics is what this McDonald's cares about. Make order in drive through and pull around as they don't want you at the window with a empty line. Get food and errors then try to call with no answer. I bet this has an auto redirect to web site. Where is the customer service as you treat your customers so poorly? Hide behind automation... Sad
  • AA
    Adam
    Feb 16, 2026
    1.0
    It is McDonalds. The driver through line seemed to take forever. the other lane had three or four cars go through it before i could place my order. I ordered what i thought was 2 for $5 mcgriddle sandwiches, the total came to over $7. I questioned this. It is only 2 for$5 if i order a sausage egg and cheese mcgriddle? The sausage mcgriddle is more expensive? Why would you just not ring a guy up for a sausage egg and cheese mcgriddle with out egg and cheese at the lower price. Saves both of us money. I don't like that, gouging. It is already over priced for what you get. I won't be back, sorry.
  • LP
    Lauren Phelan
    Jan 30, 2026
    2.0
    Their milkshake machine has been broken for weeks so I have been going elsewhere.
  • JG
    Josue Galan
    Jan 21, 2026
    2.0
    Came to this location for a quick breakfast. Unfortunately, the staff lacked customer service skills, and the waiting time was excessive. I wouldn’t recommend this place if you’re short on time,consider another McDonald’s.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4135 South Grand Canyon Drive in Las Vegas?

McDonald's is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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