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McDonald's

3.3
(3164 reviews)

Business Details

3815 S Maryland Pky, Las Vegas, NV
89109, United States
(702) 735-2266
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3815 S Maryland Pky, Las Vegas, NV
89109, United States

Hours

Reviews

3.3
3,164 reviews
5 stars
1,101
4 stars
476
3 stars
528
2 stars
287
1 star
772

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in restrooms and dining areas.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall lack of oversight.
  • LM
    Lyn M
    Feb 25, 2026
    1.0
    Very slow in giving your food at night waited over 25 minute in the lobby for one order jeez
  • AV
    Alejandro Roque victorio
    Feb 22, 2026
    1.0
    Pésima atención de esta persona, no vengan!!!
  • RR
    Roxy
    Feb 21, 2026
    1.0
    Pedi pasar al baño y la empleada dijo que está cerrado! Me molesta que me digan mentiras. Las dos señoras que están en el prende no son amables! Y muy gratescas.
  • EH
    Erynn Harris
    Feb 11, 2026
    1.0
    I won't ever be visiting this McDonald's location again first of all I got treated very poorly and disrespect by an older lady with white grey hair who wears glasses and works the front cashier. I had ask could I use the bathroom after I made my purchase and was told next time that I need to show a receipt or won't be able to use the bathroom this isn't the first time that this lady has tried to pick a fight with me the last time I was hear she told my fiancee and I that we wasn't allowed to sit at a certain table McDonald's. This is discrimination at it finest employees like this shouldn't be allowed to work in this type of establishment especially if it's a paying customer
  • AS
    Antonishia Smith
    Feb 5, 2026
    1.0
    Tonight, I visited my local McDonald’s to order an apple pie and chicken nuggets. I was informed that the ovens were being cleaned for an upcoming inspection, so pies were unavailable. I instead ordered a 6-piece nugget and a small fry. While paying at the window, a blonde female employee explained the importance of the upcoming visit; though her attitude was only "okay," I was understanding of the situation. However, I noticed a male employee in the background repeatedly touching and playing with his hair, which raised concerns regarding food hygiene. Quality and Service Issues Upon receiving my order, I checked the fries immediately and found they were cold and tasted old. When I brought this to the employee's attention, she responded defensively, stating, "I just made them, but give me three minutes." I waited patiently, but when the fries were returned to me, it was clear they had simply been reheated rather than replaced. They were the same low-quality fries I had just returned. Unprofessional Conduct When I arrived home, I called the store to speak with a manager. I first spoke with a woman who asked me to return to the store. I declined, as I had already given them the opportunity to fix the issue on-site. She then put a male employee on the line who was incredibly unprofessional. When I asked for his name, he responded with, "Why?" and "I'm off, I'm just trying to help you." He eventually admitted, "I know we fed up, I'm trying to help you,"* using completely inappropriate language. He initially refused to provide his name, but after I stated I would return to the store, he identified himself as William. Conclusion This experience was unacceptable. From the lack of basic food hygiene to the use of profanity by staff, the level of service was far below standard. It is clear that this location requires significant retraining for both management and crew to ensure food quality and professional communication.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3815 S Maryland Pkwy, Las Vegas?

McDonald's at 3815 S Maryland Pkwy is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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