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Details
Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
McDonald's
3999 S Las Vegas Blvd (By Mandalay Bay), Las Vegas, NV
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold and greasy items, as well as incorrect orders.
Pricing
Many customers noted that prices were high compared to other locations, especially given the quality of service and food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
LH
Lena H
1 day ago
1.0
These employees at this McDonald's are so freaking ridiculously rude and lazy they don't have a line at the drive through but still manage to ignore all their customers upon walk in. The lines inside be backed up because they just simply ignore ppl and they make people wait 30 minutes to get their food. A sit down restaurant is faster than them. Then they have an attitude once they have to take care of your order. Corporate needs to come undercover and check this out and fire all the employees that does this. It's about 2 good employees the rest needs be reviewed. Especially the ones that work later in the night they are horrible.
CR
Cassandra Romero
4 days ago
1.0
I came in on 2/27/26 at 11:30 PM, and the attitude from the employee handing out food was absolutely terrible. The level of disrespect and lack of professionalism was unreal. If you’re in a customer-facing role, the bare minimum requirement is basic courtesy — and that was clearly missing.
People come to Las Vegas to enjoy themselves, spend money, and have a good time. Paying $20 for two hamburgers is already steep, but to get served with a side of attitude on top of that? Completely unacceptable. When customers are spending their hard-earned money, the least they deserve is simple politeness.
If someone can’t handle working with the public without showing open frustration or hostility, they shouldn’t be in a customer service position. This kind of behavior reflects badly on the entire business. Do better.
DS
Darryl Sylver
Feb 14, 2026
2.0
If you want to be treated like crap, this is the place for you duringtheday. . They have ZERO accountability for any mistakes they make. It's beyond ridiculous and unprofessional at this point. I went there for lunch. Had to wait 20 minutes for my order. No problem with that. But they didn't make my burger correctly. When I went back to have it fixed, the young man at the front was very mean/unprofessional about the whole situation. He was mad at me for complaining. When I wanted a receipt for the survey, he told me that you don't get a receipt when using the app. Simply NOT TRUE. At EVERY location, I always got a receipt automatically. And when you do get a receipt it's pointless because you cant read it Their printer has been printing bad receipts for months now. Learn and live, I'll NEVER go there again.
Very bad people run this location during the day. At night, it's a totally different place. You get respect as soon as you walk in the door.
JS
Jilly Sentino
Feb 11, 2026
5.0
The service is always stellar here. The food was fresh and hot and delicious. Got a fish fillet and french fries. There was a little free parking area in the back where you can stop and munch your food. The only negative about this McDonald's is the fact that it's on the strip and is a fortune compared to the rest. ($4.99 for fries) It is still very convenient as I'm a local Uber driver and it is directly across from Mandalay Bay, so the difference in price isn't a huge factor for me as I'm working and I need to keep it moving so close was more important. I would not go out of my way to pay these prices though.
NS
Nettie Sarro
Feb 3, 2026
1.0
The food was cooked with old greeze. Its right before the strip in a crowded area. Person on the drive through was not nice, window person did not listen that i asked for ketchup insisted it was in the bag. It wasn't. I've never thought food away but we ate bites because we're were starving then threw the rest out. A waste of money. Cold fries tasted like they sat in grease. Nuggets were over fried. Fish sandwich was super greasy. I definitely will not be back
What are the operating hours of the McDonald's location at 3999 S Las Vegas Blvd?
This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What delivery services does this McDonald's offer?
They offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What types of payment are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this location has a 24/7 drive-thru service available.
Where is this McDonald's located?
It is located at 3999 S Las Vegas Blvd, Las Vegas, NV 89119, USA, near Mandalay Bay.
What nearby hotels can I visit before or after having a meal at McDonald's?
Nearby hotels include Nirvana Hotel, Four Seasons Hotel Las Vegas, The Sweet - Mandalay Bay, Desert Oasis Motel, and Motel 8 Plus, which are convenient for guests to grab a meal or snack at McDonald's.
Are there any entertainment or recreational spots near this McDonald's?
Yes, nearby entertainment spots include Sky Dive Las Vegas for skydiving and the Mandalay Resort & Casino Beach Club for nightlife and dance club experiences.
Which nearby dining options are available other than McDonald's around 3999 S Las Vegas Blvd?
Nearby dining options include Rocco’s NY Pizza & Pasta, Sayulitas Mexican and Asian restaurant, Mirchi Indian restaurant, Panda Express, and The Egg Shop for breakfast and brunch.
How can customers use nearby transit or transport facilities to reach this McDonald's?
Customers can use Sub Station II, a nearby train station and gas station at 4207 S Las Vegas Blvd, to conveniently access this McDonald's location.
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