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McDonald's

3.4
(3081 reviews)

Business Details

(702) 739-3423
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3999 S Las Vegas Blvd (By Mandalay Bay), Las Vegas, NV
89119, United States

Hours

Reviews

3.4
3,081 reviews
5 stars
1,076
4 stars
568
3 stars
490
2 stars
269
1 star
678

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold and greasy items, as well as incorrect orders.

Pricing

Many customers noted that prices were high compared to other locations, especially given the quality of service and food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
  • LH
    Lena H
    1 day ago
    1.0
    These employees at this McDonald's are so freaking ridiculously rude and lazy they don't have a line at the drive through but still manage to ignore all their customers upon walk in. The lines inside be backed up because they just simply ignore ppl and they make people wait 30 minutes to get their food. A sit down restaurant is faster than them. Then they have an attitude once they have to take care of your order. Corporate needs to come undercover and check this out and fire all the employees that does this. It's about 2 good employees the rest needs be reviewed. Especially the ones that work later in the night they are horrible.
  • CR
    Cassandra Romero
    4 days ago
    1.0
    I came in on 2/27/26 at 11:30 PM, and the attitude from the employee handing out food was absolutely terrible. The level of disrespect and lack of professionalism was unreal. If you’re in a customer-facing role, the bare minimum requirement is basic courtesy — and that was clearly missing. People come to Las Vegas to enjoy themselves, spend money, and have a good time. Paying $20 for two hamburgers is already steep, but to get served with a side of attitude on top of that? Completely unacceptable. When customers are spending their hard-earned money, the least they deserve is simple politeness. If someone can’t handle working with the public without showing open frustration or hostility, they shouldn’t be in a customer service position. This kind of behavior reflects badly on the entire business. Do better.
  • DS
    Darryl Sylver
    Feb 14, 2026
    2.0
    If you want to be treated like crap, this is the place for you duringtheday. . They have ZERO accountability for any mistakes they make. It's beyond ridiculous and unprofessional at this point. I went there for lunch. Had to wait 20 minutes for my order. No problem with that. But they didn't make my burger correctly. When I went back to have it fixed, the young man at the front was very mean/unprofessional about the whole situation. He was mad at me for complaining. When I wanted a receipt for the survey, he told me that you don't get a receipt when using the app. Simply NOT TRUE. At EVERY location, I always got a receipt automatically. And when you do get a receipt it's pointless because you cant read it Their printer has been printing bad receipts for months now. Learn and live, I'll NEVER go there again. Very bad people run this location during the day. At night, it's a totally different place. You get respect as soon as you walk in the door.
  • JS
    Jilly Sentino
    Feb 11, 2026
    5.0
    The service is always stellar here. The food was fresh and hot and delicious. Got a fish fillet and french fries. There was a little free parking area in the back where you can stop and munch your food. The only negative about this McDonald's is the fact that it's on the strip and is a fortune compared to the rest. ($4.99 for fries) It is still very convenient as I'm a local Uber driver and it is directly across from Mandalay Bay, so the difference in price isn't a huge factor for me as I'm working and I need to keep it moving so close was more important. I would not go out of my way to pay these prices though.
  • NS
    Nettie Sarro
    Feb 3, 2026
    1.0
    The food was cooked with old greeze. Its right before the strip in a crowded area. Person on the drive through was not nice, window person did not listen that i asked for ketchup insisted it was in the bag. It wasn't. I've never thought food away but we ate bites because we're were starving then threw the rest out. A waste of money. Cold fries tasted like they sat in grease. Nuggets were over fried. Fish sandwich was super greasy. I definitely will not be back

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's location at 3999 S Las Vegas Blvd?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What delivery services does this McDonald's offer?

They offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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