McDonald's

3.4
3020 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3999 S Las Vegas Blvd (By Mandalay Bay), Las Vegas, NV
89119, United States

Hours

Reviews

3.4
3,020 reviews
5 stars
1,057
4 stars
563
3 stars
487
2 stars
263
1 star
650

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Service Speed

Customers consistently reported extremely slow service, with long wait times for orders.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

Feedback indicated issues with food quality, including cold and improperly prepared items.

Pricing

Many customers noted that prices were higher than average for McDonald's, with some expressing dissatisfaction over the lack of promotions.
  • CC
    Christopher
    Nov 14, 2025
    1.0
    The worst McDonald’s I’ve visited. We walked in and went straight to the self-service kiosks, only to find that large extra value meals weren’t available. There was also no sign of any self-service soda machines. The staff seemed far more interested in talking among themselves than assisting customers. We quickly left.
  • RF
    Rachel Faleatua
    Nov 12, 2025
    1.0
    Terrible customer service - rude, slow and got order wrong multiple times. Waited more than 10 mins for sweet and sour sauce that was right next to the server. Waited 20 mins for fries for a happy meal. Worst service we’ve had in Las Vegas after being here for 6 days.
  • JJ
    Jason
    Nov 10, 2025
    1.0
    I was just in this place and the man working the drive thru handed my frappe to me with a big slice down the side of it. Come on like you didn't notice it leaking all over as big of slice that was on the cup. I'm surprised this place have over a 3 on reviews cause this place is the slowest drive thru I've ever been to. The sad thing it was a manager working the drive thru wow great way to do things I hope the other employees don't learn from him.
  • LF
    Lyall Fairburn
    Nov 9, 2025
    4.0
    New age inside, no counter to order at, mostly automated, yelling out your order numbers so pay attention FYI
  • GS
    Gerry Shirley
    Oct 27, 2025
    2.0
    Probably the least clean McDonalds in the world, paper all over the restroom, no clean tables, floor needs sweeping, 5.15pm 27 October, and slow slow service.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's location at 3999 S Las Vegas Blvd?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What delivery services does this McDonald's offer?

They offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.