Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
705 reviews
5 stars
275
4 stars
136
3 stars
112
2 stars
50
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Several reviews mentioned issues with food quality, such as overcooked items, incorrect orders, and unsanitary conditions.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.
Location Convenience
The McDonald's location within the Palms Casino was noted for its convenience, especially for late-night meals.
Mixed Experiences
Overall, customer experiences were mixed, with some enjoying their visits while many expressed frustration with service and food quality.
- MMMaxNov 5, 20255.0McDo est une très bonne chaîne de restauration rapide
- SPStewart PrestianniOct 13, 20255.0I felt the love when I walked in
- MKMike KAug 25, 20255.0Excellent service by a very nice family!
- BRBonnie RheaJul 27, 20255.0Coolio
- WCWest Coast CulturedJul 23, 20251.0I don’t understand how this McDonald’s is always fully staffed, yet they continuously mess up orders and charge extra for items they don’t include. I’ve visited four times in the past year and a half. The first time, the food was completely dry and small portions in April 2024. The second visit, during a late-night/early morning visit on 12/28/2024, they ran out of fries and soda, and gave me a Quarter Pounder without meat—after making me wait almost 30 minutes. When I went back down to get it corrected, I had to wait another 30 minutes. The most recent visits, on July 12 and 13, 2025, were even worse. A McChicken was missing from my order, the small fries and drink were not filled to the top, and the added onions and tomato I paid for were not included. What I did get was yet again over cooked and DRY. When I asked for them to be added, they didn’t remake the sandwich. Instead, the slow-moving, clearly irritated Gen Z cook spaced out, took his time, and tossed it back at me. This location is consistently awful, and the mentally and physically slow staff are unacceptable.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Flamingo Rd in Las Vegas?
McDonald's is open 24 hours a day, 7 days a week at 4321 W Flamingo Rd in Las Vegas.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their online platform.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through is open 24 hours every day.
Can I order McDonald's food using a mobile app at this location?
Yes, you can order using the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on W Flamingo Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast and late-night food?
Yes, they serve breakfast as well as late-night food options.
Is the McDonald's at 4321 W Flamingo Rd wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby restaurants can I visit around McDonald's at The Palms?
Nearby restaurants include Mabel's Bar & Q (barbecue), AYCE Buffet at Palms Casino Resort, Palms Pizza, and Earl of Sandwich (fast food). You can enjoy diverse dining options before or after your visit to McDonald's.
Are there entertainment options near this McDonald's location?
Yes, Brendan Theaters At The Palms and Brenden Theatres and IMAX at the Palms offer cinema experiences nearby, while Pearl Theater provides music and theatre events. These are great spots to visit before or after your meal.
Which nearby coffee shops can I visit around McDonald's at Flamingo Rd?
The Coffee Bean & Tea Leaf is a nearby coffee shop where you can enjoy a coffee before or after your visit to McDonald's.