Brand Certified
McDonald's
3.5(713 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4321 W Flamingo Rd (The Palms), Las Vegas, NV
89103, United States
Certified by McDonald's • Mar 01, 2026
(702) 507-5114
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
713 reviews
5 stars
278
4 stars
136
3 stars
113
2 stars
51
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold, overcooked, and incorrect orders.
Cleanliness
Several reviews mentioned concerns about cleanliness and sanitation, including reports of pests and dirty soda machines.
Staffing Issues
Many customers noted that the location often appeared understaffed, leading to long wait times and poor service.
Mixed Experiences
While some customers praised individual staff members and the overall atmosphere, many others had consistently negative experiences.
- DTDC TravisFeb 21, 20261.0Worst McDonalds! Long wait cold food and then to top it off when the shamrock shake we got was a vanilla shake with green dye not even mixed! There was a homeless lady by drive thru with no pants begging for money and a homeless guy at other side of drive thru begging. Food was cold and staff not so friendly, avoid if possible!!
- JSJohn SmithFeb 14, 20261.0The young Hispanic guys working here, at least the one in the yellow shirt is cold and unfriendly. When I asked him what the status was with one of my food items, he only shot a thumb over his shoulder and said nothing in a dismissive manner. Very rude. They need to be restrained at better customer service and respect here.
- OGOmar GonzalezJan 12, 20261.0Horrible comida, nos hizo daño a todos los que comimos la porquería de desayuno.
- JHJohn HardyJan 7, 20262.0Yesterday I posted it was full pigeons. Only to read same many post last 6 weeks by others. 32595 store. And even though manager reaches out. Nothing done. Not good dirty pigeon in a restaurant is a major health code violation, indicating severe sanitation failures, potential pest infestation, and a high risk of spreading disease (like salmonella) to food, leading to immediate closure, hefty fines, or permit revocation, as seen with a Tempe restaurant where a live pigeon flew into the kitchen and caused major violations. Such incidents fall under contamination risks, showing a breakdown in pest control and basic hygiene, which health departments treat extremely seriously to protect public health. a live pigeon walking around inside a restaurant is a significant health code violation in Southern Nevada and is considered a public nuisance. The presence of live animals, especially wild birds, can lead to contamination and is a "critical" food safety violation that may result in fines or even temporary closure.
- ZZZhu ZhuDec 28, 20251.0Worst. I don’t usually write bad reviews. They lost my in-app order and claim they are not responsible for anything happened in the app. Made me order again and I was charged twice. Beyond that, I had to wait for 30 minutes for my second order. Worst McDonald experience ever. Update: After my complaint, they have made up to me the missing order the next day.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Flamingo Rd in Las Vegas?
McDonald's is open 24 hours a day, 7 days a week at 4321 W Flamingo Rd in Las Vegas.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their online platform.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through is open 24 hours every day.
Can I order McDonald's food using a mobile app at this location?
Yes, you can order using the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on W Flamingo Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast and late-night food?
Yes, they serve breakfast as well as late-night food options.
Is the McDonald's at 4321 W Flamingo Rd wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby restaurants can I visit around McDonald's at The Palms?
Nearby restaurants include Mabel's Bar & Q (barbecue), AYCE Buffet at Palms Casino Resort, Palms Pizza, and Earl of Sandwich (fast food). You can enjoy diverse dining options before or after your visit to McDonald's.
Are there entertainment options near this McDonald's location?
Yes, Brendan Theaters At The Palms and Brenden Theatres and IMAX at the Palms offer cinema experiences nearby, while Pearl Theater provides music and theatre events. These are great spots to visit before or after your meal.
Which nearby coffee shops can I visit around McDonald's at Flamingo Rd?
The Coffee Bean & Tea Leaf is a nearby coffee shop where you can enjoy a coffee before or after your visit to McDonald's.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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