McDonald's

3.6
1343 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2886 S Nellis Blvd, Las Vegas, NV
89122, United States

Hours

Reviews

3.6
1,343 reviews
5 stars
585
4 stars
246
3 stars
192
2 stars
77
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many reports of rude and unprofessional staff, particularly during night shifts, while some customers praised friendly service during the day.

Food Quality

Numerous complaints about cold food, incorrect orders, and inadequate portion sizes, with some customers noting that food was often not prepared as requested.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration and dissatisfaction.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours, while others noted quick service.
  • EC
    Edwin Cruz
    Nov 13, 2025
    1.0
    They serve people
  • MG
    Manuel de jesus Gonzalez
    Nov 11, 2025
    5.0
    ON 11/11/25 AT 2 PM MY KIDS AND I ATE THERE AN MY SON MADE THEM A THANK YOU CARD AND THEY ACCEPT IT AND AS HE WANTED THEM TO KNOW HE WAS GREATFUL FOR THE GOOD FRIES AND FOOD AND SERVICE WE GOT THEY ALSO SHOWED HIM THEY APPRECIATE HIS THANK YOU CARD THIS MCDONALD'S IS ALWAYS AMAZING AND CLEAN
  • JF
    Junior Anaya Flores
    Nov 4, 2025
    1.0
    De toda la orden pedí unas papas fritas y me salió un cabello , le dije a la señorita no sé si sería la manager de camisa azul , el reemplazo de las mismas por una hamburguésa spyci chicken incluso valor menor de las papas largas me dijo que no , no quise nada , intente no hacer este review pero ps no accedieron de la mejor manera .
  • NB
    Nika Baby
    Oct 31, 2025
    3.0
    The food should be served hot. That’s what we pay for. People don’t mind waiting a few minutes extra for fresh food.
  • SR
    Sergio Rivera
    Oct 14, 2025
    1.0
    The morning and afternoon staff are decent, however the grave staff (2 females) on 10-14-2025 at 1 am were really unprofessional. Upon arriving to the drive thru speaker I was told their systems were down. Asked how I can go about getting a refund since my food was already paid through the app. She repeated the systems are down and they can’t do anything about it in a nasty tone of voice. She seemed upset that I asked that question. Which I responded with I’m just asking a question you don’t have to be rude. After that another female could be heard yelling telling me to leave and go about my day and saying the F-word. All this over me asking how I can get my money back is ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, with continuous service from midnight to 11:59 PM daily.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7, allowing you to order anytime throughout the day or night.