Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,638 reviews
5 stars
599
4 stars
278
3 stars
235
2 stars
119
1 star
407
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several mentioning long wait times and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty restrooms and the presence of homeless individuals near the location.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold or stale items, particularly fries.
Management Issues
Several reviews pointed to poor management practices, including lack of support for staff and inadequate handling of customer complaints.
- DLDaniel Lopez5 days ago1.0Fast food ? More like slow food. Don't come to this mcdonalds if you don't want to be asked to pull around and wait 15 minutes for 3 cheese burgers and some fries 🤦. Never again.
- EBEnrique BakerNov 8, 20255.0They are always so slow here with my order, but they always get it right compared to the other locations I used to go to.
- TTTonyNov 6, 20251.0I just find it funny how everything has gone up so much but even then they only give you half filled large fries.
- LDLaura DeLaTorreNov 6, 20252.0I order through the mobile app. My phone wasn't ready when I got there. They forgot to make my drink . The food was cold . Tried calling them and there was no answer
- FGFat boy GordoOct 27, 20251.0After I placed a mobile order, they had me drive around and wait in the front for five minutes as I was waiting. I decided I wanted to ask for some ketchup and a barbecue sauce. I got out of my car since I was waiting anyways ask for a barbecue sauce she said $.33 and I said OK can I get some ketchup and she said oh we don’t have any a lot of homeless people outside asking for money or food super dirty inside staff ignored me as I was waiting even the girl went outside with my food right in front of me. That’s how much I was ignored went for breakfast today had me waiting and I got 5 burnt hash browns
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2851 W Washington, Las Vegas?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a 24/7 drive-thru open every day of the week.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
Where can I place an online order for delivery from this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What mobile apps are available for ordering at this McDonald's?
The McDonald's App is available on the Apple App Store and Google Play Store for convenient mobile ordering and rewards.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, there is a 7-Eleven convenience store and gas station close to McDonald's, useful for quick stops before or after your meal.
Are there any nearby entertainment options close to McDonald's at 2851 W Washington?
Redbox, a rental service for DVDs and music, is nearby, perfect for picking up a movie to enjoy after your meal.
What other shopping centers or stores can I visit near this McDonald's location?
You can visit Rancho Swap Meet and Artesanias Las Vegas MM for shopping, including furniture, Mexican restaurant offerings, and other retail services nearby.
How can nearby mobile phone stores assist customers visiting McDonald's?
Nearby stores like Total Wireless and Wireless Toyz offer mobile phones and IT services, helpful if you need device support while in the area.