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McDonald's

3.3
(1658 reviews)

Business Details

2851 W Washington, Las Vegas, NV
89107, United States
(702) 636-2003
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2851 W Washington, Las Vegas, NV
89107, United States

Hours

Reviews

3.3
1,658 reviews
5 stars
608
4 stars
279
3 stars
236
2 stars
121
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold food and incorrect items, with many expressing dissatisfaction with the overall quality.

Cleanliness

The location was often described as dirty, with complaints about the state of the bathrooms and dining area.

Employee Attitude

Several reviews mentioned unprofessional behavior from employees, including rudeness and lack of customer care.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the enjoyable atmosphere for families.
  • KC
    k Cupcumbyhill
    3 days ago
    2.0
    One of the worst McDonald’s! The nuggets seemed to be recooked and very hard! Customer service is not the best either
  • LL
    Leo LCT
    Feb 2, 2026
    1.0
    Feb 2 1:07pm Horrible service, Hispanic lady at the window has serious behavior issues , extremely rude and unprofessional. Cussing and talking rudely in Spanish . Mess up orders then get mad at the customers for coming back to the window . Do better ! If you don’t like your job simply look for another one . And if McDonals can’t handle multiple orders just close your line !
  • JC
    Judo Chop
    Jan 29, 2026
    5.0
    It's just a funand good atmosphere place kids playing enjoying the play area some eating ice cream. Just the sound of kids playing having fun was well worth it for my daughter and I
  • MQ
    Michael Aquino Quintana
    Jan 26, 2026
    5.0
    The employee Arturo should be commended! He was super attentive and I believe he was working alone. Props to him for being so courteous. Thank you Arturo!
  • EW
    eryn williams
    Jan 22, 2026
    1.0
    Zero consistency. Long waits....even when I'm the only one in line. Always mistakes with my order. Cold food. Management needs to get it together. Or simply replace them. I recently ordered the chicken wraps. They gave me chicken nuggets size chicken and it was old!!!!! Tortillas were NOT cooked either, cold! I didn't have the time to drive back, hence the fact I was in drive through.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2851 W Washington, Las Vegas?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a 24/7 drive-thru open every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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