Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold food and incorrect items, with many expressing dissatisfaction with the overall quality.
Cleanliness
The location was often described as dirty, with complaints about the state of the bathrooms and dining area.
Employee Attitude
Several reviews mentioned unprofessional behavior from employees, including rudeness and lack of customer care.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the enjoyable atmosphere for families.
KC
k Cupcumbyhill
3 days ago
2.0
One of the worst McDonald’s! The nuggets seemed to be recooked and very hard! Customer service is not the best either
LL
Leo LCT
Feb 2, 2026
1.0
Feb 2 1:07pm
Horrible service, Hispanic lady at the window has serious behavior issues , extremely rude and unprofessional. Cussing and talking rudely in Spanish . Mess up orders then get mad at the customers for coming back to the window .
Do better ! If you don’t like your job simply look for another one . And if McDonals can’t handle multiple orders just close your line !
JC
Judo Chop
Jan 29, 2026
5.0
It's just a funand good atmosphere place kids playing enjoying the play area some eating ice cream. Just the sound of kids playing having fun was well worth it for my daughter and I
MQ
Michael Aquino Quintana
Jan 26, 2026
5.0
The employee Arturo should be commended! He was super attentive and I believe he was working alone. Props to him for being so courteous. Thank you Arturo!
EW
eryn williams
Jan 22, 2026
1.0
Zero consistency. Long waits....even when I'm the only one in line. Always mistakes with my order. Cold food. Management needs to get it together. Or simply replace them.
I recently ordered the chicken wraps. They gave me chicken nuggets size chicken and it was old!!!!! Tortillas were NOT cooked either, cold! I didn't have the time to drive back, hence the fact I was in drive through.
What are the operating hours for McDonald's at 2851 W Washington, Las Vegas?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a 24/7 drive-thru open every day of the week.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
Where can I place an online order for delivery from this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What mobile apps are available for ordering at this McDonald's?
The McDonald's App is available on the Apple App Store and Google Play Store for convenient mobile ordering and rewards.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, there is a 7-Eleven convenience store and gas station close to McDonald's, useful for quick stops before or after your meal.
Are there any nearby entertainment options close to McDonald's at 2851 W Washington?
Redbox, a rental service for DVDs and music, is nearby, perfect for picking up a movie to enjoy after your meal.
What other shopping centers or stores can I visit near this McDonald's location?
You can visit Rancho Swap Meet and Artesanias Las Vegas MM for shopping, including furniture, Mexican restaurant offerings, and other retail services nearby.
How can nearby mobile phone stores assist customers visiting McDonald's?
Nearby stores like Total Wireless and Wireless Toyz offer mobile phones and IT services, helpful if you need device support while in the area.
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