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McDonald's

3.8
(2329 reviews)

Business Details

3020 Edesert Inn Rd, Las Vegas, NV
89121, United States
(702) 892-9670
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3020 Edesert Inn Rd, Las Vegas, NV
89121, United States

Hours

Reviews

3.8
2,329 reviews
5 stars
1,057
4 stars
457
3 stars
352
2 stars
147
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some praising staff for being friendly and attentive, while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile app orders, leading to frustration and dissatisfaction.

Cleanliness

While some reviews commend the cleanliness of the restaurant, others mention unsanitary conditions and dirty bathrooms.

Food Quality

There are mixed reviews regarding food quality, with some customers enjoying their meals while others reported cold or spoiled food.

Management Issues

Several reviews highlight poor management practices, including unresponsive management and lack of accountability for mistakes.
  • BR
    Brian Revis
    6 days ago
    1.0
    I have been coming to this McDonalds for 20 years and always go through the drive thru. I had to go inside last Saturday 2/21/26 at 2:30 pm and speak to the manager who pretended to not speak English. She gave me a number to call for the General manager that was not valid. I called back several more times and even went back to the restaurant and got zero help. Even several of the employees who recognized me said they were sorry and the manager was useless. I have since called corporate to rectify the matter but will never patronize this McDonalds due to the lack of cleanliness and customer service. This McDonalds does not have the same values others do. The owner should be stripped of his / her franchise.
  • RH
    Robert Hewlett
    Feb 10, 2026
    5.0
    May very well be one of the best McDonald's in the world. I am surprised to see this locations overall rating is not closer to 5. Out of my experience with fast food this location stands out for delivering quality and tasty food, with a smile. The workers I can tell work very hard and are there to accommodate customers. I appreciate attentiveness when needing a sauce or napkins. They are very friendly and respectful, despite Sometimes having unruly or difficult customers or sitations arise. Sometimes the staff even will bring the food to your table like a fancy resteraunt ! I often wonder if this location or staff was to be converted into a fine dining resteraunt how succusful it could be. This location and it's staff are incredibly deserving of raises or bonuses and perhaps an upgrade in lifestyle or work. Thank you to all involved here
  • MD
    marissa diaz
    Feb 4, 2026
    2.0
    I'm rather irritated because I called to and a woman answered and I tolder I was calling about my w-2. And immediately there was silence and I was waiting then hung up and I've tried calling back for a while and the phone just has a busy tone. I'm trying to resolve a problem and this is how I'm getting treated? This is not right. When I'm following all the step that I should be doing and get blown off and disrespected.
  • KM
    Katy Mina
    Jan 20, 2026
    5.0
    La cajera super amable me encanto
  • JJ
    Jerica
    Jan 7, 2026
    1.0
    Been coming here for years and it's getting worse. They can never take the code from the app and something is wrong or missing the last 4 times I've gone. They are not paying attention and it's costing me money. Terrible location.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3020 Edesert Inn Rd, Las Vegas?

McDonald's at 3020 Edesert Inn Rd, Las Vegas is open 24 hours a day, every day of the week.

Is the McDonald's on Edesert Inn Rd open for delivery all week?

Yes, delivery is available 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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