McDonald's

3.4
2307 reviews
Get DirectionsCallWebsite

Business Details

1601 W Charleston Blvd, Las Vegas, NV
89102, United States
(702) 384-0019
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1601 W Charleston Blvd, Las Vegas, NV
89102, United States

Hours

Reviews

3.4
2,307 reviews
5 stars
846
4 stars
404
3 stars
411
2 stars
177
1 star
469

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Many reviews mentioned rude or unhelpful staff, with some customers feeling disrespected during their interactions.

Food Quality

There were numerous complaints about food being served cold, poorly prepared, or not meeting expectations, particularly regarding fries and breakfast items.

Cleanliness

Several customers noted that the restaurant was not clean, with specific mentions of dirty bathrooms and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and clean conditions during their visits, indicating that experiences can vary.
  • MF
    Mocha Frappe
    4 days ago
    1.0
    Servicio pésimo,la supervisora grosera,mi pedido se equivocaron y se lo dieron a otro carro ,le vuelvo a preguntar por mi pedido y me dice el pollo no está ,sin una explicación o disculpa ,malo el servicio y el personal que trabaja ahí grosero .
  • TB
    Terry Bishop
    6 days ago
    1.0
    No napkins, no ketchup, no questions... no thank you.
  • RE
    Rose England
    Jan 3, 2026
    2.0
    Terrible service, super super slow in getting the food out. The workers acted with no urgency at all, and it was not even busy! We were the only people there and it took almost 10 minutes to get our food!!
  • DD
    Danyel
    Dec 30, 2025
    1.0
    I got in the drive thru line at 10:20, got to the order thing by 10:25, and it took them 10 min to actually talk to me. Then they said they weren’t serving breakfast anymore even though if they had taken my order when I first pulled up I would have made. Waited 15 min for nothing. This isn’t the first time this has been the worst McDonalds. The food takes forever, they are always understaffed, and usually the burgers are cold. It’s just bad.
  • TB
    Terri Bradshaw
    Dec 25, 2025
    1.0
    This is a horrible location! They always giving out old, cold, and hard fries. When you ask for fresh they dont even drop a new basket, and your other food is getting cold while you wait. The managers are rude! I literally came there 3 days in one week and I had to go in everytime for them to fix my order and to get napkins. This is a lazy slow location. An the managers dont want to fix their mistakes! I'll take my business elsewhere
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1601 W Charleston Blvd, Las Vegas?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours Friday and Saturday.

Is there a drive-through service available and what are its hours?

Yes, McDonald's offers drive-through service from 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.