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McDonald's

3.4
(2294 reviews)

Business Details

1601 W Charleston Blvd, Las Vegas, NV
89102, United States
(702) 384-0019
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1601 W Charleston Blvd, Las Vegas, NV
89102, United States

Hours

Reviews

3.4
2,294 reviews
5 stars
834
4 stars
403
3 stars
406
2 stars
177
1 star
474

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, with some customers describing the location as filthy.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees for their friendliness while others reported rude and dismissive behavior.

Food Quality

Several customers complained about receiving cold or poorly prepared food, including undercooked fries and incorrect orders.
  • JS
    John See
    4 days ago
    5.0
    Got my food pretty fast
  • VK
    Vegas Knights
    Feb 14, 2026
    4.0
    Understaffed, had to wait 10 minutes after paying in the drive-thru
  • AA
    AEJ
    Feb 10, 2026
    5.0
    Not the best As far as the group of people dining inside, one guy talking about motorcycles he sold in the 90s so loud the entire restaurant was forced to listen, talking about psych meds he's on, the guy trying to eat a booth over from him was unable to eat trying not to be rude... The cashier I didn't get his name 2/10/26 @2:30pm the young African American was so nice , polite and funny, it made up for everything else this McDonald's is lucky to have him has an employee A++++ 💯
  • BB
    brooklyn89999
    Jan 24, 2026
    1.0
    Stood here waiting almost ten minutes waiting for someone to acknowledge me didn’t say I’ll rights with you are anything and they both giggling and ignoring people like clowns I visited at 9:30 pm on 1/23/26 these two need to be retrained horrible customer service
  • JG
    Juan Gomez
    Jan 15, 2026
    1.0
    They rarely have ice for drinks. It takes a very long time to get your order, even when you order online. Customer service needs help. The dining room is usually consumed by sleeping unhoused individuals and the bathroom is disgusting!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1601 W Charleston Blvd, Las Vegas?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours Friday and Saturday.

Is there a drive-through service available and what are its hours?

Yes, McDonald's offers drive-through service from 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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