McDonald's

3.3
2665 reviews
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Business Details

1501 W Lake Mead, Las Vegas, NV
89106, United States
(702) 636-9930
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 W Lake Mead, Las Vegas, NV
89106, United States

Hours

Reviews

3.3
2,665 reviews
5 stars
925
4 stars
449
3 stars
447
2 stars
225
1 star
619

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported receiving cold or improperly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors.

Long Wait Times

Customers consistently experienced long wait times in both the drive-thru and inside the restaurant.

Staffing Issues

Several reviews mentioned that the location is often understaffed, contributing to service delays.
  • TT
    Tyler Totaro
    6 days ago
    3.0
    Brealfast is ok. I don't eat much else from here tho.
  • DJ
    Daniel Jensen
    Dec 30, 2025
    2.0
    The Dr. Pepper is not quite right at this location. I suspect they are mixing sprite and coke and calling it Dr. Pepper. The dining room is super dirty. Everything but drive through is very slow. Food is so so compared to other McDonald's. Honestly I try to avoid this location.
  • ML
    Minar Long
    Dec 13, 2025
    1.0
    This place sucks. Workers don’t care about making sure the orders are right at all! 0/10 wouldn’t recommend.
  • SO
    shelsy Ojeda
    Dec 12, 2025
    1.0
    Came here once and so disappointed the food taste so dam old and they didn’t even make my food right I ordered the daily double and got a cheeseburger! I called and the person who answered was so rude getting mad at me because they didn’t make my food right? They didnt put napkins in my bag or my sauce!!!! They dont have any type of customer service!
  • DR
    destiny R
    Nov 23, 2025
    1.0
    Would give zero stars if I can, went late night around 12 AM ordered chocolate chip cookies , and $5 bags. When I get my food, I checked the bag and I noticed that my cookies were cold and I asked them to make them fresh fresh when I pulled up initially. When I told the guy, he said “that’s how they come”. How does fresh cookies come out cold? The worker was a young white male with a blonde ponytail, he tried to argue me down that the cookies were fresh when they were cold instead of asking to remake them. Then the fries that came with the meal were not hot at all. The workers were in the back horse playing. The worker had bad customer service! Will not be coming back to this one late at night ever again.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1501 W Lake Mead, Las Vegas?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer delivery and pickup options?

Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services at this location.