McDonald's

3.1
798 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10590 Southern Highlands Parkway, Las Vegas, NV
89141, United States

Hours

Reviews

3.1
798 reviews
5 stars
281
4 stars
113
3 stars
87
2 stars
65
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Management Issues

Feedback indicates significant dissatisfaction with management, particularly regarding handling customer complaints and staff training.

Food Quality

Many reviews mentioned cold or improperly prepared food, with frequent complaints about missing items and overall food quality.

Cleanliness

Customers noted that the dining area and bathrooms were often unclean, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive interactions with individual staff members who provided good service.
  • MS
    Matt Scovill
    4 days ago
    5.0
    Just wanted to say. Great friendly service and perfect fries. 11/19 at 10:30pm. And he said "Go Cowboys"!
  • BE
    Brian Jr Ehlers
    Nov 10, 2025
    1.0
    Wrong order burnt my hand due to cup rim being dented. Last few orders have been wrong. Had to wait 20 minutes for them to fix my last order. Have been going here for almost 20 years. Worst this place has ever been. I am taking my money elsewhere.
  • TC
    Troy’s Epic Channel
    Oct 24, 2025
    1.0
    Very disorganized. Did a mobile order at 3:50pm. 2 Cheeseburgers and 20 piece nuggets. I arrived around 4:00pm. There were at least 10 people that order in store after me and they all got there good before us. After asking for my order 2 or 3 times. The response is, we are working on it. Finalky got food at 4:26pm.
  • JA
    javier asisehace
    Oct 19, 2025
    1.0
    I just went this morning and got two sandwiches and a frappe, once I pickup my food the worker tells me the frappe machine went down, no problem, so I switched it out for a strawberry banana smoothie to which they only fill 3/4 of the cup. And on my sandwich I got a hair taking up the whole size of the bun. Went ahead and threw my food out because the kitchen can’t wear hairnets
  • KF
    Kina Fiye
    Oct 18, 2025
    1.0
    Waited over 20 minutes in the drive thru at 4am in the morning and NOBODY came to the intercom. There were workers inside and they refused to take orders.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 10590 Southern Highlands Parkway?

McDonald's at 10590 Southern Highlands Parkway is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.