Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Management Issues
Feedback indicates significant dissatisfaction with management, particularly regarding handling customer complaints and staff training.
Food Quality
Many reviews mentioned cold or improperly prepared food, with frequent complaints about missing items and overall food quality.
Cleanliness
Customers noted that the dining area and bathrooms were often unclean, impacting their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive interactions with individual staff members who provided good service.
MS
Matt Scovill
4 days ago
5.0
Just wanted to say. Great friendly service and perfect fries. 11/19 at 10:30pm.
And he said "Go Cowboys"!
BE
Brian Jr Ehlers
Nov 10, 2025
1.0
Wrong order burnt my hand due to cup rim being dented. Last few orders have been wrong. Had to wait 20 minutes for them to fix my last order. Have been going here for almost 20 years. Worst this place has ever been. I am taking my money elsewhere.
TC
Troy’s Epic Channel
Oct 24, 2025
1.0
Very disorganized. Did a mobile order at 3:50pm. 2 Cheeseburgers and 20 piece nuggets. I arrived around 4:00pm. There were at least 10 people that order in store after me and they all got there good before us. After asking for my order 2 or 3 times. The response is, we are working on it. Finalky got food at 4:26pm.
JA
javier asisehace
Oct 19, 2025
1.0
I just went this morning and got two sandwiches and a frappe, once I pickup my food the worker tells me the frappe machine went down, no problem, so I switched it out for a strawberry banana smoothie to which they only fill 3/4 of the cup. And on my sandwich I got a hair taking up the whole size of the bun. Went ahead and threw my food out because the kitchen can’t wear hairnets
KF
Kina Fiye
Oct 18, 2025
1.0
Waited over 20 minutes in the drive thru at 4am in the morning and NOBODY came to the intercom. There were workers inside and they refused to take orders.
What are the operating hours for McDonald's at 10590 Southern Highlands Parkway?
McDonald's at 10590 Southern Highlands Parkway is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Can I order ahead through a mobile app at McDonald's?
Yes, you can order ahead using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru that is open 24 hours every day.
Where is McDonald's located?
This McDonald's is located at 10590 Southern Highlands Parkway, Las Vegas, NV 89141, USA.
What is the contact number for this McDonald's?
You can contact this McDonald's at +1 702-270-4153.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Cold Stone Creamery for ice cream, Pineapple Park for frozen yogurt and desserts, or Starbucks for coffee and smoothies.
Are there places nearby where I can take care of my errands when visiting McDonald's?
Yes, nearby you’ll find Walgreens pharmacy, Nevada State Bank Southern Highlands Branch, and Terrible Herbst convenience store.
What are some dining options near this McDonald's?
Nearby dining options include Mama Bird Southern Kitchen for southern and barbecue cuisine, Hot Head Burritos for Mexican food, and China A Go Go for Chinese cuisine.