Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and poor customer service from staff, particularly during night shifts.
Food Quality
There are frequent complaints about food being cold, old, or incorrectly prepared, although some customers noted fresh food on occasion.
Cleanliness
While some reviews praised the cleanliness of the location, others reported dirty conditions, particularly in the dining area and bathrooms.
Management Concerns
Several reviews highlighted issues with management, including rude behavior and lack of proper training for staff.
Mixed Experiences
Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by numerous negative reports.
SC
Sandy Centeno
5 days ago
2.0
Cold food ,
And the guy at the Window was giving my husband the wrong drink he wasnt página attention because he was using his airphones.
Ughgh bad service.
DT
Dion Thomas
Nov 11, 2025
3.0
It takes very long to get food here most of the times I visit
JJ
julez-kun
Oct 21, 2025
1.0
waited 35 minutes for a cookie tote even went to walk up to ask what’s going on and said it’s not been done yet. crazy work
PD
Patricia Dembe
Oct 15, 2025
1.0
This McDonald's said they don't participate in the manager told us to go call the monopoly head office lol because he doesn't know how to do it . (redeem the free food coupon.).so if you are participating in the monopoly game don't go here ...just saving you a drive ...
LM
Luis Mendez
Oct 13, 2025
1.0
The food was good, but the service could’ve been much better. I ordered two Sausage McMuffins with egg and a Sausage McGriddle with egg and cheese, but I received two McMuffins with no egg and a McGriddle with no egg or cheese.
When I drove back to fix the order, the worker made it seem like I was in the wrong instead of understanding the mistake. Both the worker and the manager tried to charge me an extra three dollars just to add the eggs that should’ve been included in the first place. It was frustrating to have to drive back and still be told to pay extra for something I already ordered.
Hopefully, the staff can pay closer attention to orders and handle situations like this with better customer service next time.