Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly from management.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or stale food, while others praised fresh and hot meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and bathrooms, although some customers noted positive experiences with cleanliness.
Staff Attitude
Customer experiences varied significantly regarding staff attitude, with some praising friendly service while others reported rudeness and lack of professionalism.
MG
MichaelDionM Gundayao
2 days ago
4.0
Spicy chicken Biscuit served here. Breakfast only!
LB
lady bug
Jan 2, 2026
1.0
I ordered online and my order was missing a drink. My driver said it did not come with one so contact the store. I showed him proof it should have came with a drink. So I called the store and the person who answered was extremely mean, unprofessional, and rude. He hung up on me before I could speak, I called 6 times in a row and he hung up on me each time until finally he answered and yelled at me (how can I help you!!) and I assumed I had the wrong number so I asked if I was speaking to McDonalds and he yelled at me instead of confirming (HOW MAY I HELP YOU?) I asked again and he screamed the same thing louder instead of confirming it was McDonalds I was speaking with. I told him my order was missing something and he interrupted me while I was speaking and asked whats the order number. I told him and told him my name. He said he wont help me and I can go to whatever app I used to order to help me. I told him I was told to call the store to get help and he ignored me. Then I told him I didnt appreciate his attitude earlier and how he kept blocking my calls. He blew his breath really hard and then hung up on me. I tried calling again and he blocked all the calls. This is unacceptable behavior!!
AW
Andrew Weaver
Dec 20, 2025
2.0
No where for the kids to play and they assume everyone speaks Spanish
RN
Rosario Navarrete
Dec 13, 2025
1.0
They did not have the grinch meal
JJ
Jake Jordan
Nov 30, 2025
4.0
Typically make mobile orders for discounted fries/coffees and am usually turned around quickly and accurately. Depending on time of day when ordering, fries can be fresh OR a bit stale from being under warmers for a bit, but are usually good enough regardless.
The mcChickens i get here are good but also can be HEAVY on the mayo. not bad but they do kind of feel bukkake-adjacent