Jimmy John's

Reviews

• VR

  Victoria Reinhart

  Feb 6, 2026
  1.0
  Had to listen to a employee (Brando?) rant about homeless people in Summerlin and then blame them on California. Loud enough to be heard throughout the restaurant making customers and other employees uncomfortable. Very unprofessional.
• NM

  Nicole M

  Oct 13, 2025
  1.0
  My order was a simple turkey tom no substitutions no changes..and they still managed to forget the TURKEY. Comical. Awful service. Sad sandwich. Save your money go literally anywhere else.
• MS

  Maximilian Struck

  Oct 11, 2025
  2.0
  Order took 45 minutes. Order was wrong, and unwhich was underwhelming/soggy. Not to the Jimmy John standard I'm accustomed.
• CB

  Clinton Brewer

  Oct 2, 2025
  1.0
  Placed my order online for pickup, and requested no mayo. Got all the way home to find mayo on my sandwich. Double checked my receipt and it says no mayo. Not the first time they’ve messed up either. Went all the way back to the store, and the staff seemed frustrating I was even bringing their mistake to attention and only offered to just remake the sandwich. I asked what about my back and forth trips and time wasted? They seemed more annoyed and offered a free bag of chips or cookie, even though I already had chips with my order. While I was thinking about what to choose, the white gentleman with facial hair, whom i was told is a manager, working the line yelled at me “at least I don’t wait over an hour!” I felt completely threatened and uncomfortable for just trying to get my correct order and consideration for my time. I asked for my money back and the same guy working the line yelled again that he already remade my sandwich, when I never even agreed to that yet. It seemed like he wanted to fight me and I will never ever go back to Jimmy John again. Staff is rude and aggressive, and apparently can’t read either.
• IM

  Ian McNary

  Sep 20, 2025
  4.0
  Freaky fast