Jimmy John's

4.0
247 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4800 S Maryland, Las Vegas, NV
89119, United States

Hours

Reviews

4.0
247 reviews
5 stars
147
4 stars
32
3 stars
17
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including missing items and wrong sandwich preparations.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary practices among staff, such as not changing gloves.

Speed of Service

Customers experienced inconsistent service speed, with some praising quick service while others reported long wait times.

Food Quality

The quality of food received mixed reviews; some customers enjoyed fresh and delicious sandwiches, while others complained about dry sandwiches and incorrect ingredients.
  • AL
    Al Lopez
    Nov 16, 2025
    1.0
    This was our first time to a Jimmy John's at our daughter's request, it's her favorite sandwich. Service started good, the person preparing the food when I asked him a question seemed irritated and answered sharply. I knew better than to communicate with him because of his irritated attitude. He handed me our sandwiches and start to walk away. I asked for a bag to put the sandwiches in and as he walked away he told me it's in front you. I looked over the wall and on top of his counter there were bags stacked. I took the bag and bagged my own food and left. I will never go to another Jimmy Johns because of my first experience. I will take my daughter to Subway and have her try their sandwich. For a customer to pay $38.52 for 3 sandwich and have to bag them himself, WORST CUSTOMER SERVICE EVER!
  • PF
    Paul Forster
    Oct 23, 2025
    5.0
    I have ordered here a number of times. The service has consistently been noticeably more courteous than typical at a fast food chain. Orders have always been made quickly, correctly, and with care. I can't recall seeing a dirty table or floor once. Glad to have this location along my commute.
  • BN
    Bryan Norris
    Oct 16, 2025
    1.0
    Employees answer phone and talk you out of ordering because apparently they are so understaffed that they have just given up. Please just shut this location down so a good company can move in the building.
  • KS
    Karina sacks
    Sep 18, 2025
    5.0
    Muy buena experiencia tanto como en la imagen y limpieza como en el servicio. El sándwich muy rico
  • WB
    Wolfgang Bartee
    Aug 29, 2025
    1.0
    Was horrible, will never spend money there again.... over priced. Nothing but stomach issues after.