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Jimmy John's

3.9
(249 reviews)

Business Details

4800 S Maryland, Las Vegas, NV
89119, United States
(702) 740-0305

About

Sandwich Restaurant

Location

Jimmy John's
4800 S Maryland, Las Vegas, NV
89119, United States

Hours

Reviews

3.9
249 reviews
5 stars
147
4 stars
32
3 stars
17
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

While some reviews noted cleanliness and a well-maintained environment, others highlighted unsanitary practices among staff.

Speed of Service

Service speed varied significantly; some customers reported quick service, while others experienced long wait times.

Food Quality

Overall, the quality of food received mixed reviews, with some customers enjoying fresh sandwiches while others complained about stale or incorrect items.
  • LM
    Lance Morris
    Feb 6, 2026
    1.0
    I have been ordering for delivery 5 times a week I ordered the same thing as I always do the men answered the call his name was Hunter he had an attitude and kept saying my card keeps on declining I asked him to please run it again he got mad and hung up I'm going to tell my friends and family how he has no customer service skills.
  • IR
    Ian Revita
    Jan 12, 2026
    1.0
    I was the only person in the restaurant when I ordered and no one came in before I left so it was not busy at all and they still managed to get my order wrong. I took the order to go as I was on my way to work so I didn't realize the order was wrong until I was at work and it was too late to do anything about it. Terrible service. Don't go to this location.
  • AL
    Al Lopez
    Nov 16, 2025
    1.0
    This was our first time to a Jimmy John's at our daughter's request, it's her favorite sandwich. Service started good, the person preparing the food when I asked him a question seemed irritated and answered sharply. I knew better than to communicate with him because of his irritated attitude. He handed me our sandwiches and start to walk away. I asked for a bag to put the sandwiches in and as he walked away he told me it's in front you. I looked over the wall and on top of his counter there were bags stacked. I took the bag and bagged my own food and left. I will never go to another Jimmy Johns because of my first experience. I will take my daughter to Subway and have her try their sandwich. For a customer to pay $38.52 for 3 sandwich and have to bag them himself, WORST CUSTOMER SERVICE EVER!
  • PF
    Paul Forster
    Oct 23, 2025
    5.0
    I have ordered here a number of times. The service has consistently been noticeably more courteous than typical at a fast food chain. Orders have always been made quickly, correctly, and with care. I can't recall seeing a dirty table or floor once. Glad to have this location along my commute.
  • BN
    Bryan Norris
    Oct 16, 2025
    1.0
    Employees answer phone and talk you out of ordering because apparently they are so understaffed that they have just given up. Please just shut this location down so a good company can move in the building.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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