Jimmy John's

4.1
254 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2950 S Durango Dr, Las Vegas, NV
89117, United States

Hours

Reviews

4.1
254 reviews
5 stars
154
4 stars
41
3 stars
19
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing ingredients and wrong items.

Speed of Service

The speed of service received positive remarks, with many customers noting quick preparation and delivery times.

Food Quality

While some customers enjoyed the sandwiches, others complained about stale bread and poor quality ingredients.

Cleanliness

The location is generally noted for being clean, contributing positively to the overall experience.
  • RF
    Rick Flores
    Dec 17, 2025
    3.0
    Went to JJs at Durango and Desert Inn here in Vegas today. It should be called Not so Fast! I was the only person in the restaurant. It took a good 2 minutes for them to take my order (and weren't very friendly) and took close to 5 minutes to get my sandwich. Then upon eating it, it didn't taste that great. Will not go back!
  • NN
    naj
    Dec 16, 2025
    5.0
    I travel around the country and have had Jimmy Johns quite a few times. Julian hands down makes THE BEST sandwiches. Very kind, professional and pays attention to the details. There was a young lady who was also working who was very kind and knowledgeable about Jimmy Johns sandwiches and specials. Thank yall so much!
  • KC
    Keith Carr
    Dec 2, 2025
    5.0
    I love jimmy johns bread but iam not too crazy about their prices that's why I don't go as often
  • TE
    Tripp Erista
    Nov 6, 2025
    2.0
    No Longer Freaky Fast - Incorrect Order. I just ordered 2 Kickin' Chicken Ranch Wraps in the JJ App. Added Bacon on Both (+2.99) only got Bacon on 1. 😐 Showed up to pickup order had to wait for a many minutes.
  • AD
    Amanda Dickens
    Oct 7, 2025
    1.0
    I have allergies confirmed three times to have no bread. I get home and my sandwich is made with bread. I have celiacs and can't eat my food now. The Drive-Through cashier did not have good attention and now I wasted money for something I can't eat.