Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru and delivery, contradicting the brand's promise of 'freaky fast' service.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others experienced poor quality, including spoiled food and incorrect preparation.
Customer Service
Feedback on staff behavior was mixed; some customers appreciated friendly service, while others noted rudeness and lack of attention.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with value for money, especially when orders were incorrect.