Customers frequently praised the deliciousness and quality of cakes, cookies, and other baked goods, with many highlighting specific favorites like the Black Forest cake and strawberry shortcake.
Customer Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating, contributing to a welcoming atmosphere.
Variety and Selection
The bakery is noted for its wide selection of desserts, including custom cakes for special occasions, which customers appreciated.
Mixed Experiences
While many reviews were positive, some customers expressed disappointment with specific orders, particularly regarding cake designs and flavors not meeting expectations.
BD
Brandy Dean
Feb 21, 2026
5.0
Although I have not frequented a Freed’s bakery, often, I did get my wedding cake there. I just moved from Henderson to the Summerlin area, and was happy to see aFreed’s bakery in my area. I had to stop in and sample the goods. I got an assortment of cookies and they were all delicious, a chocolate dipped strawberry that was yummy, and the best thing of all the Boston cream cupcake. I will definitely be back for more! The people working, the counter were very friendly, and I felt right at home.
DC
Denise Currie
Feb 17, 2026
5.0
I got deserts here for Thanksgiving, Christmas and for my birthday this week. It's all so good! I'm trying some cake slices that I haven't tried before. I can't wait!
LD
Lisa Deming
Feb 15, 2026
1.0
I ordered a single slice of cake for my daughter for Valentine’s Day. The cake was $8, and I agreed to pay the $40 delivery fee. Nowhere in the online ordering process did it state that someone must be present to accept the delivery.
Had that requirement been clearly disclosed, I would not have placed the order. My daughter is 23 and in and out of her apartment throughout the day, and I was not aware of her schedule. I was simply trying to surprise her with something thoughtful for Valentine’s Day.
The delivery driver would not leave the order at the door and did not attempt redelivery. There was also no option presented to reschedule. For a $40 delivery charge, I expected clearer communication and at least one redelivery attempt.
Very disappointing experience, especially considering the cost of delivery.
RW
Regina webster
Feb 14, 2026
5.0
This is my favorite bakery. If you have not tried their strawberry shortcake, you are missing out. The staff is always great and I have never been disappointed with anything we have tried. There is a location that's close to almost anywhere in the valley.
JA
Julie Alston
Feb 12, 2026
5.0
Freed's is amazing. I have visited several times recently after discovering how good their desserts are. The staff is always upbeat and very pleasant and very helpful. Working our way through all their flavors and haven't hit one that isn't worth repeating yet. THE all star so far, is a Boston Creme Cupcake....although all the cookies are melt in your mouth good. Highly recommend for any sweet lovers.
Frequently Asked Questions About Freed's Dessert Shop
How do I set up a cake tasting?
We are now offering scheduled cake tastings and personalized time with Freed’s cake consultants at our Eastern location!
https://freedsbakery.com/products/tasting
Appointment times are limited and must be booked in advance. Unfortunately at this time we are not able to accomodate walk-ins without an appointment. This allows us to schedule properly and assure that we have the appropriate staff to provide you with stellar personalized attention!
Book an appointment by clicking below.
https://freedsbakery.com/products/tasting
In addition to in-person tastings, you can now choose a to-go sampler for pickup!
Do you offer delivery?
Yes! We offer local delivery across the Vegas Valley, pricing is based on the zip code for the delivery address. We ask for a three hour window in which someone will be able to accept the cake. For more information regarding our delivery policies, click below to visit our terms of service.
https://freedsbakery.com/pages/terms-of-service
How far in advance do I have to place my order?
While we are able in many cases to fulfill same day orders at our Eastern location or for local delivery, we ask for at least 24-48 hours notice to place a cake order (and 72 hours for our Dessert Shop locations), though some designs may require more time. Occasionally, especially during wedding or holiday season, we may be limited by current orders and unable to accept more orders or certain labor intensive designs, so we recommend placing your order as far in advance as possible.
Am I able to customize my order?
In almost all cases we are able to customize a design. For simple changes like writing or color, requests can be made in the "special instructions" field on the Cart page. For more complex modifications or specific questions we recommend reaching out via email (info@freedsbakery.com) or by phone at (702) 456-7762.
How do I get a quote for a custom cake?
The best way to receive an accurate quote is to send us an email at info@freedsbakery.com or visiting our Contact Us page. Photos or images of the desired cake help us out greatly, in addition to the event date as well as the number of guests you're looking to serve.
Do you offer cakes with edible printed images on them?
We do! You can check out a basic design for edible printed cakes online, though most designs can be customized with edible photos.
Do you offer shipping outside of Las Vegas?
We do! You can check out our shipping options by clicking the links below for COOKIE TINS,COOKIES, or CAKES.
https://freedsbakery.com/collections/cookie-tins
https://freedsbakery.com/collections/cookies-available-for-shipping
https://freedsbakery.com/collections/dessert-cakes-for-nationwide-shipping
How does shipping work?
Please keep in mind the date of shipping selected at checkout will be the date the items ordered willleavethe bakery, not arrive at their destination.
Because of the fragile nature of our cookies, some breakage may occur during transport but will not affect the taste and quality of our treats! We highly discourage shipping cookies via ground during the summer months or once temperatures have reached 80+ degrees as chocolate will melt and the cookies will not arrive in good shape. If you're one of those folks that doesn't mind getting a melty mess (still tastes great!) you can confirm that you'd still like to receive the cookies via ground in the special instructions, but please keep in mind we won't be responsible for the messy state of the cookies 😬.
We always do our best to ship any order as quickly as possible. Generally the earliest orders are able to be shipped is the next business day as they are received. Please be aware, this processing time is not reflected in shipping options. Please choose the appropriate shipping rate and date of shipping to assure your treats arrive within your desired time frame.
Please keep in mind we are unable to ship/deliver to P.O. Boxes.
Shipping times are estimated and not guaranteed by Freed's Bakery as they are not guaranteed by FedEx, USPS, or UPS. By selecting shipping/delivery you are agreeing to these terms.
Because cakes ordered for shipping are made fresh before being frozen they require at least 24 hours notice before their ship date. Please be aware, this processing time is not reflected in shipping options. To avoid your order sitting in a shipping warehouse over the weekend, we do not ship cakes on Fridays, Saturdays, Sundays, or the day before or on national holidays.
What if I don't see my question answered here?
Please feel free to send us an email at info@freedsbakery.com or call (702) 456-7762! You can also visit our Contact Us page.
How can I schedule a cake tasting at Freed's Dessert Shop?
You can book a scheduled cake tasting appointment at our Eastern location online at https://freedsbakery.com/products/tasting. Appointments are limited and must be booked in advance to ensure personalized attention.
Does Freed's Dessert Shop offer local delivery?
Yes, we deliver locally across the Vegas Valley with pricing based on the delivery zip code. Please provide a three-hour window for delivery. More details are available on our terms of service page.
How far in advance should I place my cake order?
We recommend placing your order at least 24-48 hours in advance for cakes and 72 hours for Dessert Shop locations, though some designs may require more time.
Can I customize my cake or dessert order?
Yes, most orders can be customized. Simple requests can be added in the special instructions during checkout, while complex changes should be discussed via email or phone.
What payment options are accepted at Freed's Dessert Shop?
We accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What are Freed's Dessert Shop operating hours?
We are open daily from 10:00 AM to 6:00 PM.
Is Freed's Dessert Shop wheelchair accessible?
Yes, we have wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
What are some nearby places I can visit along with Freed's Dessert Shop?
Nearby places include Spectrum Hair Artistry for beauty services, The Great Frame Up for art framing, and Bowlology for healthy food options, making your visit multifunctional and enjoyable.
Where can I find beauty and hair salons near Freed's Dessert Shop?
Close by are Spectrum Hair Artistry, Viva Salon, Hair by Jessica Griebling, Viva Hair Studio, The Best Nails, and Eyebrows R Us, offering various beauty and hair services.
Are there dining options near Freed's Dessert Shop?
Yes, you can visit L and L Hawaiian Barbecue, Jimmy John's, Rocco's NY Pizzeria and Pasta, and Burger King nearby for a variety of dining experiences before or after enjoying our desserts.
Brand Certified Facts from Freed's Dessert Shop
Freed's Dessert Shop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: