Business Details
About
Dessert ShopBakeryCake MakerCupcake Shop
Baking sweet memories since 1959! Proudly serving Las Vegas for over six decades, elevating every celebration with a touch of sweetness.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
157 reviews
5 stars
117
4 stars
9
3 stars
12
2 stars
5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers consistently praised the deliciousness and quality of the cookies and cakes, with many highlighting specific favorites like the pumpkin cheesecake and Persian cake.
Service Issues
Several reviews noted inconsistent and unprofessional service, with some staff members being rude or inattentive, negatively impacting the overall experience.
Atmosphere
The bakery is described as clean and inviting, with a pleasant ambiance that enhances the customer experience.
Customer Loyalty
Despite service complaints, many customers expressed a strong desire to return for the high-quality desserts, indicating a loyal customer base.
Location Challenges
Some customers mentioned difficulties with parking and accessibility at the downtown location, which could deter potential visitors.
- ATairianna trouttNov 12, 20255.0Cake was delicious and super cute đ„° Staff went out of their way to reschedule my pick up when I mixed up the day I needed it scheduled for. I asked for the M in Miss to have a scorpio logo and they did great at including that detail and fit it seamlessly! For the next birthday I end up in Vegas I will definitely order from them again!
- AMAlbert McPheeNov 11, 20255.0I love this location. After a great dinner at Esther's I always go accross the street and get our desserts.
- DSDaniel SolisOct 22, 20255.0Great customer service and great treats for the whole family to enjoy!
- RRRico RennyOct 15, 20255.0Iâm in LOVE with this pumpkin cheesecakeđ
- DTDominique ThamesSep 23, 20251.0I had a very disappointing first (and last) visit to this Freedâs Bakery location in downtown Las Vegas. My husband and I came in hoping to try the Rugelach, which is hard to find in Las Vegas. There were two women already being helped, so we waited patiently. Strangely, it was the other customersânot the staffâwho acknowledged us and told us we could go ahead. The girl at the counter (heavier set, dark brown hair, glasses) never greeted us, never offered to help, and continued speaking to the women as if we werenât there. We eventually picked up a box of Rugelach and stood off to the side, waiting for service. Even after the women left, the girl at the counter never came over, never acknowledged us, and never invited us to the register. My husband had to awkwardly approach her and say we wanted to purchase the box and a popsicle. Her response was dismissive: âYou can get whatever you want.â Still, she didnât move to help us check out. Finally, a blonde woman with glasses came from the back. She did bag our items and offer napkins, and was kind. The brunette went to the back returned and pulled out her phone, and started scrolling as if that was more important than helping customers. The entire interaction was marked by rudeness and a complete lack of professionalism. Based on what Iâve read in other recent reviews, this seems to be an ongoing issue with the same staff member. Since sheâs clearly still there, it feels like management either doesnât care or she may be connected to ownership. According to the comments, Freedâs may have a good reputation elsewhere, but I wonât be returning to this location. If youâre hoping for friendly service, Iâd recommend a different bakery altogether. Someone else mentioned that the Decatur location has better service.
Frequently Asked Questions About Freed's Dessert Shop
How do I set up a cake tasting?
We are now offering scheduled cake tastings and personalized time with Freedâs cake consultants at our Eastern location!
https://freedsbakery.com/products/tasting
Appointment times are limited and must be booked in advance. Unfortunately at this time we are not able to accomodate walk-ins without an appointment. This allows us to schedule properly and assure that we have the appropriate staff to provide you with stellar personalized attention!
Book an appointment by clicking below.
https://freedsbakery.com/products/tasting
In addition to in-person tastings, you can now choose a to-go sampler for pickup!
Do you offer delivery?
Yes! We offer local delivery across the Vegas Valley, pricing is based on the zip code for the delivery address. We ask for a three hour window in which someone will be able to accept the cake. For more information regarding our delivery policies, click below to visit our terms of service.
https://freedsbakery.com/pages/terms-of-service
How far in advance do I have to place my order?
While we are able in many cases to fulfill same day orders at our Eastern location or for local delivery, we ask for at least 24-48 hours notice to place a cake order (and 72 hours for our Dessert Shop locations), though some designs may require more time. Occasionally, especially during wedding or holiday season, we may be limited by current orders and unable to accept more orders or certain labor intensive designs, so we recommend placing your order as far in advance as possible.
Am I able to customize my order?
In almost all cases we are able to customize a design. For simple changes like writing or color, requests can be made in the "special instructions" field on the Cart page. For more complex modifications or specific questions we recommend reaching out via email (info@freedsbakery.com) or by phone at (702) 456-7762.
How do I get a quote for a custom cake?
The best way to receive an accurate quote is to send us an email at info@freedsbakery.com or visiting our Contact Us page. Photos or images of the desired cake help us out greatly, in addition to the event date as well as the number of guests you're looking to serve.
Do you offer cakes with edible printed images on them?
We do! You can check out a basic design for edible printed cakes online, though most designs can be customized with edible photos.
Do you offer shipping outside of Las Vegas?
We do! You can check out our shipping options by clicking the links below for COOKIE TINS,COOKIES, or CAKES.
https://freedsbakery.com/collections/cookie-tins
https://freedsbakery.com/collections/cookies-available-for-shipping
https://freedsbakery.com/collections/dessert-cakes-for-nationwide-shipping
How does shipping work?
Please keep in mind the date of shipping selected at checkout will be the date the items ordered willleavethe bakery, not arrive at their destination.
Because of the fragile nature of our cookies, some breakage may occur during transport but will not affect the taste and quality of our treats! We highly discourage shipping cookies via ground during the summer months or once temperatures have reached 80+ degrees as chocolate will melt and the cookies will not arrive in good shape. If you're one of those folks that doesn't mind getting a melty mess (still tastes great!) you can confirm that you'd still like to receive the cookies via ground in the special instructions, but please keep in mind we won't be responsible for the messy state of the cookies đŹ.
We always do our best to ship any order as quickly as possible. Generally the earliest orders are able to be shipped is the next business day as they are received. Please be aware, this processing time is not reflected in shipping options. Please choose the appropriate shipping rate and date of shipping to assure your treats arrive within your desired time frame.
Please keep in mind we are unable to ship/deliver to P.O. Boxes.
Shipping times are estimated and not guaranteed by Freed's Bakery as they are not guaranteed by FedEx, USPS, or UPS. By selecting shipping/delivery you are agreeing to these terms.
Because cakes ordered for shipping are made fresh before being frozen they require at least 24 hours notice before their ship date. Please be aware, this processing time is not reflected in shipping options. To avoid your order sitting in a shipping warehouse over the weekend, we do not ship cakes on Fridays, Saturdays, Sundays, or the day before or on national holidays.
What if I don't see my question answered here?
Please feel free to send us an email at info@freedsbakery.com or call (702) 456-7762! You can also visit our Contact Us page.
How can I schedule a cake tasting at Freed's Dessert Shop?
You can book a cake tasting appointment at our Eastern location in advance via our website at https://freedsbakery.com/products/tasting. Walk-ins are not accepted to ensure personalized attention.
Does Freed's Dessert Shop offer local delivery in Las Vegas?
Yes, we provide local delivery across the Vegas Valley with pricing based on the delivery zip code. Please allow a three-hour window for someone to receive the cake.
What is the recommended order lead time for cakes?
Place your cake order at least 24-48 hours in advance for local pickup or delivery, and 72 hours for our Dessert Shop locations. Some complex designs may require more notice.
Can I customize my cake or dessert order?
Absolutely! Simple customizations like writing or coloring can be added in the "special instructions" during checkout. For more detailed requests, please contact us by email at info@freedsbakery.com or call (702) 456-7762.
Are edible printed images available on cakes?
Yes, we offer cakes with edible printed images, which can be further customized to your preference.
Does Freed's Dessert Shop ship desserts outside of Las Vegas?
Yes, we ship cookies, cookie tins, and dessert cakes nationwide. Visit our website links for shipping options.
What are the shop hours for Freed's Dessert Shop?
We are open Monday to Wednesday from 11 AM to 7 PM, Thursday to Saturday from 11 AM to 9 PM, and Sunday from 11 AM to 8 PM.
What payment methods does Freed's Dessert Shop accept?
We accept American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, Samsung Pay, and cash payments.
How can visitors use nearby transit or landmarks to find Freed's Dessert Shop?
Freed's Dessert Shop is located near notable places like Cream Me Ice Creamery and Yu-Or-Mi Ramen and Sushi Bar, making it easy to spot in the area. Visitors can plan a visit by combining dessert with nearby dining options for a delightful experience.
What nearby restaurants can I visit after enjoying treats at Freed's Dessert Shop?
After your visit, you might enjoy dining at nearby establishments such as Estherâs Kitchen, Casa Don Juan, or Good Pie, all popular local restaurants within close proximity.
Are there any interesting shops or entertainment venues near Freed's Dessert Shop?
Yes, you can explore places like the Majestic Repertory Theater for live performances or visit antiques at Antique Alley Mall or Party Fowl Antiques, all nearby.