Customers consistently praised the deliciousness and beautiful presentation of the cakes, with many highlighting specific favorites like the Parisian Chocolate and Four Seasons cakes.
Customer Service
The staff received numerous compliments for being friendly, helpful, and professional, contributing to a welcoming atmosphere.
Variety and Freshness
Reviewers appreciated the wide selection of baked goods, including cookies, pastries, and custom cakes, noting that everything was fresh and of high quality.
Mixed Experiences
While most feedback was positive, a few customers expressed disappointment with specific items or service issues, indicating room for improvement.
CE
Catherine Elliott
3 days ago
5.0
I ordered a 1/4 sheet cake online with a very special graphic that I designed. I had some special requests that were responded to very quickly and easily during the process. The cake came out absolutely PERFECT in every way and was delicious! I highly recommend Freed’s as they obviously care about their customer satisfaction, they are more reasonable than some other specialty cake makers in Vegas, and they are consistent. Thanks Freeds!
SL
susan linderman
5 days ago
1.0
A Disappointing Change of Heart
Let me start by saying that I went to Freed’s Bakery for many years and have always found it to be an exceptional bakery. However, I’ve recently found myself deeply disappointed, not with the staff or the quality of the baked goods, but with what I experienced as the heart behind the business.
I am a hospice chaplain in Las Vegas, Nevada. I visit hospice patients who are terminally ill and dying, many of whom are low income individuals living in very difficult circumstances. Many have no family or friends, and if they do, they rarely visit. Often, I am the only person who comes to see them.
At one point, I felt led to begin bringing each patient cookies from Freed’s Bakery during my visits. I quickly realized that for many of them, those cookies became the highlight of their day. They would light up, smile, and ask, “Do you have cookies?” For context, I typically get two to three small bags of cookies, each containing six cookies, about three to four times a week. It was never a large quantity.
One day, while I was in Freed’s, someone with authority, I am intentionally leaving names out as this is not about any individual, asked me why I was in so frequently getting cookies. I shared everything I’ve written here. They were incredibly kind and told me I would no longer have to pay for the cookies, given what they were being used for. I was very thankful and shared with my patients that the cookies were a gift from Freed’s.
Recently, however, I went in to get a few bags of cookies and was informed that they would no longer be donating them. I told the employee that it was okay and that I would continue to get the cookies myself, which I fully intend to do.
To be clear, this was never something I asked for. It was offered, and it continued for several months before being discontinued. My disappointment is not directed toward any individual or toward the product itself. It is simply about the heart behind the decision. Quite honestly, I don’t understand how something like this can be started and then abruptly stopped.
I will continue getting cookies for my patients regardless and I just felt it was important to share my experience.
LP
Liz Panta
Jan 3, 2026
5.0
Freed's Bakery did an amazing job for a bridal shower. I ordered cupcakes in a bouquet design in the bride's wedding colors. They were delicious, ,and the delivery was perfect on a busy night for the Vegas Strip. Would absolutely recomment 100%
NV
Nancy V
Jan 1, 2026
5.0
We’ve been customers of Freeds since we moved from the NYC area in 1977 - starting at their Tropicana & Eastern location…I still remember that store being 2-3 customers deep at times.
We ❤️ the variety of cake slices, cookies, Rugella and the Challah ❤️. We’re always there for birthday cakes, for pastries during the holidays and at other times of the year.
My MUST HAVE is their luscious Black Forest cake… oh my goodness…!! I’m about to enjoy a slice now - it’s ABSOLUTELY the BEST.😋
Freeds is my little piece of NYC Bakery heaven in LV. You MUST go to Freeds. You’ll enjoy EVERYTHING. ❤️❤️❤️❤️
JD
Just A. Dude
Dec 19, 2025
2.0
I got cupcakes, and I'm surprised Vegas voted these as the best. Also surprised with online ordering that didn't warn you it was a 3.5 hour wait to get your cupcakes until after you were invested because they were needed for an event.
Before I go on, there were other treats I didn't try that looked good, and the person helping me was really nice, but these cupcakes were slightly better than grocery store chain cupcakes. I've only tried the red velvet so far, and the icing tastes like they have used copious amounts of water and not enough sugar. The cake itself was most but tasteless. I get Vegas is overall better than some southern city I live in, but not where cupcakes are concerned.
We are now offering scheduled cake tastings and personalized time with Freed’s cake consultants at our Eastern location!
https://freedsbakery.com/products/tasting
Appointment times are limited and must be booked in advance. Unfortunately at this time we are not able to accomodate walk-ins without an appointment. This allows us to schedule properly and assure that we have the appropriate staff to provide you with stellar personalized attention!
Book an appointment by clicking below.
https://freedsbakery.com/products/tasting
In addition to in-person tastings, you can now choose a to-go sampler for pickup!
Do you offer delivery?
Yes! We offer local delivery across the Vegas Valley, pricing is based on the zip code for the delivery address. We ask for a three hour window in which someone will be able to accept the cake. For more information regarding our delivery policies, click below to visit our terms of service.
https://freedsbakery.com/pages/terms-of-service
How far in advance do I have to place my order?
While we are able in many cases to fulfill same day orders at our Eastern location or for local delivery, we ask for at least 24-48 hours notice to place a cake order (and 72 hours for our Dessert Shop locations), though some designs may require more time. Occasionally, especially during wedding or holiday season, we may be limited by current orders and unable to accept more orders or certain labor intensive designs, so we recommend placing your order as far in advance as possible.
Am I able to customize my order?
In almost all cases we are able to customize a design. For simple changes like writing or color, requests can be made in the "special instructions" field on the Cart page. For more complex modifications or specific questions we recommend reaching out via email (info@freedsbakery.com) or by phone at (702) 456-7762.
How do I get a quote for a custom cake?
The best way to receive an accurate quote is to send us an email at info@freedsbakery.com or visiting our Contact Us page. Photos or images of the desired cake help us out greatly, in addition to the event date as well as the number of guests you're looking to serve.
Do you offer cakes with edible printed images on them?
We do! You can check out a basic design for edible printed cakes online, though most designs can be customized with edible photos.
Do you offer shipping outside of Las Vegas?
We do! You can check out our shipping options by clicking the links below for COOKIE TINS,COOKIES, or CAKES.
https://freedsbakery.com/collections/cookie-tins
https://freedsbakery.com/collections/cookies-available-for-shipping
https://freedsbakery.com/collections/dessert-cakes-for-nationwide-shipping
How does shipping work?
Please keep in mind the date of shipping selected at checkout will be the date the items ordered willleavethe bakery, not arrive at their destination.
Because of the fragile nature of our cookies, some breakage may occur during transport but will not affect the taste and quality of our treats! We highly discourage shipping cookies via ground during the summer months or once temperatures have reached 80+ degrees as chocolate will melt and the cookies will not arrive in good shape. If you're one of those folks that doesn't mind getting a melty mess (still tastes great!) you can confirm that you'd still like to receive the cookies via ground in the special instructions, but please keep in mind we won't be responsible for the messy state of the cookies 😬.
We always do our best to ship any order as quickly as possible. Generally the earliest orders are able to be shipped is the next business day as they are received. Please be aware, this processing time is not reflected in shipping options. Please choose the appropriate shipping rate and date of shipping to assure your treats arrive within your desired time frame.
Please keep in mind we are unable to ship/deliver to P.O. Boxes.
Shipping times are estimated and not guaranteed by Freed's Bakery as they are not guaranteed by FedEx, USPS, or UPS. By selecting shipping/delivery you are agreeing to these terms.
Because cakes ordered for shipping are made fresh before being frozen they require at least 24 hours notice before their ship date. Please be aware, this processing time is not reflected in shipping options. To avoid your order sitting in a shipping warehouse over the weekend, we do not ship cakes on Fridays, Saturdays, Sundays, or the day before or on national holidays.
What if I don't see my question answered here?
Please feel free to send us an email at info@freedsbakery.com or call (702) 456-7762! You can also visit our Contact Us page.
How can I schedule a cake tasting at Freed's Bakery?
Cake tastings are available by appointment at our Eastern location. Please book in advance at https://freedsbakery.com/products/tasting to ensure personalized attention. Walk-ins are not accepted without an appointment.
Does Freed's Bakery offer delivery services?
Yes, Freed's Bakery provides local delivery within the Vegas Valley. Delivery pricing depends on the zip code, and a three-hour window is requested for acceptance. Details are available on our terms of service page.
How far ahead should I place my cake order?
Orders typically require 24-48 hours' notice at our Eastern location and 72 hours at Dessert Shop locations. Complex designs or busy seasons might require more time, so early ordering is recommended.
Can I customize my cake order at Freed's Bakery?
Yes, most orders can be customized. Simple requests can be added in the 'special instructions' field during checkout. For complex customizations, contact us via email or phone.
Are edible printed images available on cakes?
Freed's Bakery offers cakes with edible printed images. Basic designs are available online, and most can be customized with your photos.
What are the bakery's operating hours?
Freed's Bakery is open daily from 9:00 AM to 6:00 PM.
What payment options does Freed's Bakery accept?
We accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for your convenience.
Is Freed's Bakery wheelchair accessible?
Yes, the bakery has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
What nearby dining options are close to Freed's Bakery?
Nearby restaurants include Molly's Diamond Tavern, Italio, Rustic House at Silverado Ranch, Pizza Pie Guy, and Conner's Pizzeria & Grill, offering a variety of dining choices before or after your visit.
Are there nearby family-friendly activities close to Freed's Bakery?
Yes, Kids Empire Las Vegas Silverado Ranch is a nearby gym and sports venue perfect for families to enjoy activities along with a visit to Freed's Bakery.
What stores are near Freed's Bakery for shopping convenience?
Nearby shopping includes Pier 1 Imports, Michaels Stores (arts and crafts), GNC Silverado Ranch (vitamins and supplements), and Avenue (women's clothing), making it easy to combine errands with your bakery visit.