Five Guys

4.3
1210 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7290 W. Lake Mead Blvd in Las Vegas is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
7290 W. Lake Mead Blvd, Las Vegas, NV
89128, United States

Hours

Reviews

4.3
1,210 reviews
5 stars
773
4 stars
216
3 stars
103
2 stars
38
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting exceptional service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the burgers and fries, others reported issues with taste, freshness, and preparation.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and a messy lobby, which detracted from the overall experience.

Pricing

Customers frequently commented on the high prices, with many feeling that the cost did not match the quality of the food.

Order Accuracy

There were multiple complaints about incorrect orders and issues with food preparation, leading to dissatisfaction among some customers.
  • RH
    Rev Hedo
    Nov 7, 2025
    3.0
    Good food but very overpriced .... $30 for lunch for 2 people with only 1 drink!
  • AL
    April Laswell
    Oct 18, 2025
    5.0
    Five Guys is definitely my favorite burger spot! The staff are always friendly and helpful. Carson helped us today, and he’s top-notch! He was patient with my children’s orders and so pleasant. He truly represents Five Guys and their values well. Customer service is #1 at Five Guys!
  • DM
    DEREK MCCANDLESS
    Oct 11, 2025
    1.0
    The beef burger tasted rancid. Not only did it taste bad, I couldn't eat it for fear of getting sick. The fries were soggy and very greasy. $20 plus for crap food. No wonder the place is virtually empty during lunch time. Never again.
  • DB
    Dave Bavero
    Oct 8, 2025
    5.0
    Best burger and fries off "The Strip".
  • KD
    Kelly Daley
    Oct 5, 2025
    5.0
    11/14/25 (4pm)- I'm updating my review because I can see the positive changes made by management. I was greeted by the staff as I walked in and the order was ready as soon as I arrived! Thank you for taking suggestions seriously 💓 ------- October 2025 - I'm giving this location 1 star in the hopes the District Manager will audit this location. *First and foremost, the poor attitude and lack of urgency from the staff is the main problem.* I came in today (Sunday around 1pm) and ALL crew had a distasteful attitude towards the customers. No greetings. I had to ask the gentleman baging takeout orders to 'drop fresh fries' for the Uber Eats order i was picking up. (Since company policy has customers wait for fresh fries until the driver arrives at the restaurant). He completely ignored me until he was done talking to his coworker. His female coworker also had a bad attitude. The food for the customer was actually ready, but not bagged. Just sitting on the counter. **This is the problem with company policy. Takeout and delivery orders should be bagged as soon as they are completed. As a delivery driver, I should not have to wait for food to be prepared once I arrive, it should be made a soon as the ticket is printed. This puts all of my other orders behind (today I had 2 other orders I was delivering at the same time). * I have already spoken to a manager at this location about this issue. She told me I could "call ahead" to let the restaurant know when I will be arriving. But after the poor attitude and service from the crew, I received today; that would be pointless. I'd also like to make note how extremely wasteful it is it double bag a delivery order. If all items fit into one bag. There's no reason to double bag the order unless it has beverages, or needs a bag with a handle. It's wasteful and not cost-effective. Please do better! SN: I deliver for this location quite often. These are reoccurring issues. Not just today's incident

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.