Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
733 reviews
5 stars
396
4 stars
156
3 stars
67
2 stars
25
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with complaints about dry and overcooked chicken, as well as missing items in orders.
Customer Service
Service experiences varied widely; some praised friendly staff and quick service, while others reported rude interactions and order mistakes.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area, with dirty tables and unsanitary conditions noted.
Value for Money
While some customers found the food to be a good value, others felt prices were high for the portion sizes and quality received.
- CCCaluquette6 days ago5.0I love my chicken 🐔
- DPDavid panganJan 5, 20261.0Food was overpriced. Low quality. Chicken was burnt
- ARAudrey RichardDec 21, 20251.0Order the street corn burrito bowl horrible 😫 the chicken look like it was scraped off the grill also burn very disappointed
- RRrobert russellDec 19, 20255.0Ordered online delivery. Had a question on my order, phoned the store and spoke with Laura. She was awesome! Beyond expectations for service for an online order. She was courteous, knowledgeable, and professional. We typically use the Blue Diamond location - no more. Laura's first-class service, plus the quick delivery, and the quality of food was superior. Thanks, Laura. Highly recommend this location.
- JGJeff GarrettDec 13, 20251.033 bucks for one burrito a salad and 2 drinks. Disgusting dry chicken. Smells bad. Never again.
Frequently Asked Questions About El Pollo Loco
What are the El Pollo Loco Las Vegas location's regular business hours?
El Pollo Loco at 440 E Silverado Ranch Blvd in Las Vegas is open daily from 9:30 AM to 11:30 PM.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco provides both delivery and catering services for your convenience.
Can I order El Pollo Loco food online or via an app?
You can order online through their menu website or via the official El Pollo Loco app available on the Apple App Store.
What kind of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is Wi-Fi available at this El Pollo Loco location?
Yes, free Wi-Fi is available for customers dining at this location.
What is the signature cooking method used at El Pollo Loco?
El Pollo Loco grills whole chickens over an open-flame grill after marinating them in a special blend of herbs, spices, fruit juices, and garlic.
Where is El Pollo Loco located in Las Vegas?
It is located at 440 E Silverado Ranch Blvd, Las Vegas, NV 89123, USA.
Are there any notable places near El Pollo Loco where I can run errands before or after eating?
Yes, nearby you can visit the USPS post office or the UPS Store for shipping needs, and Wells Fargo Bank or Bank of America for banking services.
What beauty or personal care services are near El Pollo Loco that I could visit?
Red Persimmon Nails, a nail and beauty salon, is located near El Pollo Loco for your beauty and spa needs.
Are there any family or health-related services near El Pollo Loco?
Yes, "Sense"ational Kids Pediatric Therapy and Tri State Dental are nearby, providing pediatric occupational therapy and dental services.