Location.com logo
Brand Certified

El Pollo Loco

4.0
(737 reviews)

Business Details

440 E Silverado Ranch Blvd, Las Vegas, NV
89123, United States
(702) 263-0171

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
440 E Silverado Ranch Blvd, Las Vegas, NV
89123, United States

Hours

Reviews

4.0
737 reviews
5 stars
399
4 stars
155
3 stars
68
2 stars
25
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many mentioning dry or burnt chicken and missing items from orders.

Customer Service

Service experiences varied widely; some praised friendly staff while others reported rude interactions and order mistakes.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, including dirty tables and unsanitary conditions.

Pricing

Many customers felt the food was overpriced for the quality received, with some expressing disappointment over portion sizes.
  • DC
    Danny Campbell
    Feb 18, 2026
    1.0
    Made a complaint as I ate inside and as I was waiting for my food I observed the person handling the chicken continually touching his nose. A coworker heard my concern and basically dismissed it.
  • EM
    Eric Mayer
    Feb 6, 2026
    3.0
    Way too expensive now. I LOVE El Pollo Loco and this meal was fantastic, but I have other options that are less expensive. I get that prices have gone up. This is ridiculous. Otherwise, this location was very clean, the staff was friendly and efficient, their was plenty of parking and the food was very good.
  • CC
    Caluquette
    Jan 7, 2026
    5.0
    I love my chicken 🐔
  • DP
    David pangan
    Jan 5, 2026
    1.0
    Food was overpriced. Low quality. Chicken was burnt
  • RR
    robert russell
    Dec 19, 2025
    5.0
    Ordered online delivery. Had a question on my order, phoned the store and spoke with Laura. She was awesome! Beyond expectations for service for an online order. She was courteous, knowledgeable, and professional. We typically use the Blue Diamond location - no more. Laura's first-class service, plus the quick delivery, and the quality of food was superior. Thanks, Laura. Highly recommend this location.

Frequently Asked Questions About El Pollo Loco

What are the El Pollo Loco Las Vegas location's regular business hours?

El Pollo Loco at 440 E Silverado Ranch Blvd in Las Vegas is open daily from 9:30 AM to 11:30 PM.

Does El Pollo Loco offer delivery and catering services?

Yes, El Pollo Loco provides both delivery and catering services for your convenience.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: