Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
878 reviews
5 stars
457
4 stars
194
3 stars
89
2 stars
48
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and inattentive staff, with many feeling ignored or poorly treated during their visits.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about dry, overcooked chicken and incorrect orders.
Cleanliness
Customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food when it was prepared correctly.
- GGGary6 days ago4.0Great chicken tacos. I was pleasantly surprised with the meal. Service was ok nothing stood out. Not very tidy eating area
- WWWade Owen WattsJan 2, 20261.0Gets orders wrong all the time. Way too expensive for the amount and quality of the food.
- BCBen ColemanDec 16, 20251.0Terrible location, dirty everything, go into the bathroom and there is a sauce cup with soap in it to dip your fingers in Yuk, see pic, & the cup wasn't there to collect soap dripping cause the dispenser didn't work. want to pay cash and the machine won't take it and the employees are on ignore mode like not my job i cant see you.
- MHMr HawaiiDec 13, 20255.0The best grilled chicken by far, only Hawaiis Huli Huli chicken can compete with El Pollo Loco if your talking bout flame grilled 🐔🍗
- NSnimrod silverDec 12, 20251.0I love the chain bit this location is TERRIBLE Worst experience I had by far Food is bad Staff is rude and basically ignores the costumes Go elsewhere. Save your nerves
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 4292 Blue Diamond Rd, Las Vegas, NV 89139, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service.
Can I order food from El Pollo Loco using their mobile app?
Yes, you can order food through the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for your convenience.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What nearby restaurants can I visit along with El Pollo Loco?
Nearby restaurants include Taco Bell, Tropical Smoothie Cafe, and Famous Dave's Bar-B-Que of America, offering a variety of dining options in the area.
Are there any beauty salons near El Pollo Loco?
Yes, nearby beauty salons include Curl & Color Studio, The Guest Room, and Valentina at Heads Will Roll Salon, perfect for a grooming session before or after your meal.
What other services are located near El Pollo Loco in Las Vegas?
Nearby you can find diverse services such as The Joint chiropractic clinic, CM2 Design for graphic and web design, and The UPS Store for printing and packing needs.