Does El Pollo Loco offer delivery service?

Yes, El Pollo Loco offers delivery service.

Can I order food from El Pollo Loco using their mobile app?

Yes, you can order food through the El Pollo Loco app available on the Apple App Store.

What types of payment does El Pollo Loco accept?

El Pollo Loco accepts American Express, Discover, and Visa cards.

Does El Pollo Loco have a drive-through service?

Yes, El Pollo Loco offers a drive-through service for your convenience.

Is free Wi-Fi available at El Pollo Loco?

Yes, El Pollo Loco provides free Wi-Fi to its customers.

What nearby restaurants can I visit along with El Pollo Loco?

Nearby restaurants include Taco Bell, Tropical Smoothie Cafe, and Famous Dave's Bar-B-Que of America, offering a variety of dining options in the area.

Are there any beauty salons near El Pollo Loco?

Yes, nearby beauty salons include Curl & Color Studio, The Guest Room, and Valentina at Heads Will Roll Salon, perfect for a grooming session before or after your meal.

What other services are located near El Pollo Loco in Las Vegas?

Nearby you can find diverse services such as The Joint chiropractic clinic, CM2 Design for graphic and web design, and The UPS Store for printing and packing needs.

Brand Certified

El Pollo Loco

4.0

(889 reviews)

Get Directions Order Menu Call Website

Business Details

4292 Blue Diamond Rd, Las Vegas, NV

89139, United States

(702) 407-1154

https://restaurants.elpolloloco.com/nv/las-vegas/4292-blue-diamond-rd

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

DeliveryAvailable
Drive-throughAvailable
[Free/Paid] wi-fiNot available

Location

El Pollo Loco

4292 Blue Diamond Rd, Las Vegas, NV

89139, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

4.0

889 reviews

5 stars

461

4 stars

195

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about dry or overcooked chicken and missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Staff Attitude

While some staff members received praise for their friendliness, many reviews highlighted a lack of customer service etiquette among employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

JR
Jorge Romero
4 days ago
1.0
worst service pulls up to the drive thru and no one answered no notice in the front everything is lock in
SR
Susan del Rosario
4 days ago
1.0
They were not open. I went there at 11:30 and waited in drive thru but no one was there.
RS
Richard S
Feb 18, 2026
5.0
Omg try the BRC burrito and have them add there guac spicy sauce and pico de gallo !!!!KILLER
SS
southeastdave
Feb 16, 2026
1.0
Never Again ! ordered a family meal only to recieve unidentable scraps worst chicken I have ever purchased Stay far away from this place
KK
Kimberly Kuloloia-Juan
Feb 7, 2026
5.0
El Pollo Loco on Blue Diamond El Pollo Loco on Blue Diamond continues to be one of those places that never disappoints. Every time I stop in, the food is fresh, flavorful, and served with real care. The chicken is always cooked perfectly with that signature smoky flavor, and the sides taste homemade rather than rushed. The rice, beans, corn, and tortillas all come out warm and comforting, and the salsa bar is always stocked and clean. The service here is consistently friendly. The staff greets you with a smile, takes the time to get the order right, and keeps the line moving even during busy hours. It feels like they genuinely want you to enjoy your meal, and that makes a difference. The restaurant itself is clean, bright, and easy to relax in. Whether you are grabbing food to go or sitting down for a quick meal, it feels welcoming. The prices are fair for the quality and portions, and you walk out feeling satisfied without spending a fortune. Overall, El Pollo Loco on Blue Diamond is a reliable spot for a delicious meal and great service. It is the kind of place you return to because you know the food will be good and the experience will be easy and pleasant every time.