El Pollo Loco

3.9
880 reviews
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Business Details

2885 S Nellis Blvd, Las Vegas, NV
89121, United States
(702) 432-0470
https://restaurants.elpolloloco.com/nv/las-vegas/2885-s-nellis-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
2885 S Nellis Blvd, Las Vegas, NV
89121, United States

Hours

Reviews

3.9
880 reviews
5 stars
452
4 stars
187
3 stars
83
2 stars
45
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with dry, burnt, or missing chicken in their orders, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, contributing to a negative dining experience.

Cleanliness

Several customers noted that the dining area and overall cleanliness of the restaurant were below expectations.

Order Accuracy

Frequent complaints about incorrect orders and missing items were mentioned, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the food and the friendliness of certain staff members.
  • TI
    Thurfus Jessie III
    Jan 4, 2026
    1.0
    Currently in line at 10:47 and they said they were closed but hours go til 11 I do t understand I’m on my lunch break and have limited time and yall do this bs
  • LL
    leilani lopez
    Dec 26, 2025
    2.0
    Second time I ate at this location and both times all the sodas no carbonation. And one time all out of dark meat chicken.. geez get it together .. not a good way to do business..
  • CR
    Carlos Romero
    Dec 18, 2025
    4.0
    I had a chicken quesadilla, it was good 👍 it will be better if they put more chicken but the flavor was good.
  • DD
    derrick johnson (dj)
    Dec 11, 2025
    1.0
    Ordered a salad asked for extra dressing was told I have to pay for extra dressing all while them giving me a half empty container of dressing won't be going back
  • MA
    Maricela Ayala
    Nov 29, 2025
    1.0
    About time for a class action law suit. False advertising. If you advertise a double chicken bowl. And you don’t even serve a fraction of one. Something is extremely wrong. I just wanted my double chicken bowl and got nothing but. Here are the pictures. Nothing altered. A damn shame.
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Las Vegas?

El Pollo Loco is open daily from 9:30 AM to 11:00 PM, with Friday and Sunday closing at 11:00 PM as well.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery service.