Brand Certified
El Pollo Loco
3.9(885 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
2885 S Nellis Blvd, Las Vegas, NV
89121, United States
Certified by El Pollo Loco • Feb 22, 2026
(702) 432-0470
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/2885-s-nellis-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
885 reviews
5 stars
454
4 stars
187
3 stars
83
2 stars
45
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and slow response times.
Food Quality
Numerous reviews mentioned issues with food quality, including dry chicken, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the dining area was dirty and in need of better sanitation.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised the taste of the food and the helpfulness of certain staff members.
- MQMelody QuirosFeb 20, 20265.0I will always love their food here. Every location is delicious! I was greeted and helped immediately when I walked in to pick up my Online order
- AEAlba EspinozaFeb 18, 20261.0Fatal Espere por 30 min Olvidaron mi orden o la entregaron a otra persona Mala organización
- CPChristian ParedesFeb 9, 20261.0I ordered a 16pc mixed paid the extra to get breast wings when opening the box at home I only received legs and thighs they charged me extra but didn't give me what I paid for
- OOOsvaFeb 8, 20261.0Faltaban muchos productos y muy mal servicio 😡..tuve que irme por que ni pollo tenÃan listo..
- JVJuicie St. VilleJan 19, 20265.0These reviews are wild. Service was slow when I went and the worker was very apologetic. And then when I had an issue with my order and it was professionally and immediately fixed by the manager. I can’t remember her name it was unique but started with S-H. Thank you Queen.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM, with Friday and Sunday closing at 11:00 PM as well.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service.
Can I order El Pollo Loco food online or through an app?
Yes, you can order El Pollo Loco's menu online through their ordering website and via their mobile app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 2885 S Nellis Blvd, Las Vegas, NV 89121, United States.
Does El Pollo Loco have a drive-through option?
Yes, El Pollo Loco offers drive-through service for customer convenience.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby places such as Fatburger for burgers, 7-Eleven convenience store for quick snacks, or PT's Pub for drinks and sports bar experience.
Are there convenient transportation or shipping services near El Pollo Loco?
Yes, nearby you can find the UPS Access Point for courier and shipping services, which is convenient if you need to send packages during your visit.
Where can I fuel up or get propane near El Pollo Loco?
Nearby, there is a Chevron Station for fueling and a Blue Rhino Propane Exchange for propane supply.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: