Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
310 reviews
5 stars
139
4 stars
50
3 stars
32
2 stars
21
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, leading to frustration and disappointment.
Food Quality
Feedback on food quality was mixed; while some enjoyed the chicken, others experienced overcooked or poorly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, with complaints about dirty tables and floors.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of attentiveness.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes and perceived high prices relative to the quality of food.
- RGRamez GhallyNov 18, 20252.0The prices at this location have gotten absolutely out of control. I was so shocked when I went in today, I just ended up leaving. Shame because the food is good otherwise.
- MNMekep NavaNov 14, 20255.0Tried the Guacamole Chipotle burrito 🌯 today, man have I’ve been missing out. My go to is the five dollar bowl, I’m glad I changed it today. One thing that I cannot live without is the red salsa. Man is that delicious 🤤 has a strong 💪 kick.
- AAAa AaOct 9, 20251.0Esta súper sucio😢
- SWSteph WinnSep 9, 20255.0Love their chicken!
- TCTere CruzSep 1, 20251.0Malo malo mucho tiempo de espera mi pedido fue a las 2:14 y salio asta las 2:46😡
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open daily from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer online ordering through a mobile app?
Yes, you can order through the El Pollo Loco app, available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437343 or directly at https://order.elpolloloco.com/menu/rainbow-blvd.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 2330 S Rainbow Blvd, Las Vegas, NV 89118, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide any special amenities such as free Wi-Fi or drive-through service?
Yes, El Pollo Loco has free Wi-Fi and a drive-through service for customer convenience.
How can I contact El Pollo Loco by phone or email?
You can call El Pollo Loco at +1 702-848-4077 or email at epl6196@elpolloloco.com for inquiries.
What kind of food can I expect at El Pollo Loco?
El Pollo Loco specializes in Mexican cuisine, featuring fresh, marinated fire-grilled chicken and handmade guacamole, salsas, and dressings.
Are there other Mexican restaurants near El Pollo Loco at 2330 S Rainbow Blvd?
Yes, nearby Mexican dining options include Fun Tacos, another Mexican restaurant located close by for guests wanting more variety.
What other fast food restaurants are near El Pollo Loco?
Nearby fast food options include McDonald's, which offers burgers and other fast food choices.
What local businesses or attractions can visitors explore near El Pollo Loco?
Visitors can check out Braddah's Island Style, a Hawaiian restaurant, or enjoy entertainment at Billiards N More, a game store; both are close to El Pollo Loco and perfect for dining or leisure before or after your meal.