Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
316 reviews
5 stars
143
4 stars
50
3 stars
32
2 stars
22
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including overcooked chicken, missing ingredients, and poor portion sizes.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in dining areas.
Pricing Concerns
Numerous reviews mentioned that prices have increased significantly, leading to dissatisfaction with the value for money.
- SHStephanie HahnJan 2, 20262.0Churros were soggy and tasteless, and we weren't given any napkins or silverware. I love El Polo loco but on this particular evening a few weeks ago, we didn't have a good experience
- RRRONDec 30, 20255.0This place gets busy
- AHAisha HillDec 27, 20251.0I just left this place about 20 minutes ago. I get home to eat my food. The cilantro sauce that I purchased for an additional $.89 was watery didn’t taste like cilantro at all the avocado in my double chicken bowl is extremely hard. Some of the lettuce is dead horrible horrible experience.
- MSMarie ScheibDec 7, 20255.0The double chicken avocado salad with cilantro dressing is great and filling
- FLFerno LocDec 4, 20251.0I asked for a chicken in my brc burritos and they didn’t any at all but still charged me for it.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open daily from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer online ordering through a mobile app?
Yes, you can order through the El Pollo Loco app, available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437343 or directly at https://order.elpolloloco.com/menu/rainbow-blvd.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 2330 S Rainbow Blvd, Las Vegas, NV 89118, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide any special amenities such as free Wi-Fi or drive-through service?
Yes, El Pollo Loco has free Wi-Fi and a drive-through service for customer convenience.
How can I contact El Pollo Loco by phone or email?
You can call El Pollo Loco at +1 702-848-4077 or email at epl6196@elpolloloco.com for inquiries.
What kind of food can I expect at El Pollo Loco?
El Pollo Loco specializes in Mexican cuisine, featuring fresh, marinated fire-grilled chicken and handmade guacamole, salsas, and dressings.
Are there other Mexican restaurants near El Pollo Loco at 2330 S Rainbow Blvd?
Yes, nearby Mexican dining options include Fun Tacos, another Mexican restaurant located close by for guests wanting more variety.
What other fast food restaurants are near El Pollo Loco?
Nearby fast food options include McDonald's, which offers burgers and other fast food choices.
What local businesses or attractions can visitors explore near El Pollo Loco?
Visitors can check out Braddah's Island Style, a Hawaiian restaurant, or enjoy entertainment at Billiards N More, a game store; both are close to El Pollo Loco and perfect for dining or leisure before or after your meal.