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El Pollo Loco

4.0
(671 reviews)

Business Details

7205 S Eastern Ave, Las Vegas, NV
89119, United States
(702) 897-4777

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
7205 S Eastern Ave, Las Vegas, NV
89119, United States

Hours

Reviews

4.0
671 reviews
5 stars
356
4 stars
143
3 stars
77
2 stars
28
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

There were mixed reviews on food quality, with some praising the taste while others complained about freshness and portion sizes.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the restaurant, including dirty dining areas and unsanitary conditions.

Customer Experience

Some customers had positive experiences with friendly staff, while others reported rude service and a lack of attention.
  • AQ
    Aman Qadir
    Jan 13, 2026
    5.0
    I frequently come to this location because of the proximity to my home. The Pollo bowl combo is the sole reason i am healthy and fed, its my college go-to meal and I'm so grateful for the always affordable prices. My last couple of visits have been absolutely excellent largely credited to (and I hope I spelled her name right) Tanisha, who made my visits feel very welcoming. She is very friendly and clearly works hard. She was kind enough double check my order for me and always gets it right. Thank you El Pollo Loco and Tanisha for everything!
  • SE
    Stacy Eiberg
    Jan 12, 2026
    1.0
    The food we got the other night wasn’t even edible $36 and we had to throw it away. Serving that is an embarrassment
  • KJ
    Kristin Johnson
    Dec 30, 2025
    3.0
    I just ordered 3 tacos. All workers were eating or just coming back in from lunch. There was 1 guy working the drive thru and the front. I waited forever for my little 3 tacos, side of sour cream. The chicken was over cooked.
  • SA
    sharon Ann
    Oct 25, 2025
    1.0
    Ate there Thursday and I am still having stomach issues! Had the double chicken tostada. I should have known the shall was stale and had a hole in the bottom that I was unaware of until I was almost finished. They really need to make sure the food is fresh.
  • CA
    Carolyn Alliyani
    Oct 1, 2025
    1.0
    I live in between this location and another. I try to avoid this location, because the wait time in the drive through is ridiculous, EVERY TIME I've been there! I've also had many mistakes in the past. After avoiding this location for a long time, I finally tried it again. Tried to order a 12 piece family meal. Was told I'd have to wait 30 minutes, if I wanted to order that. There was no bone in chicken available! Frustrated, I just ordered something small that was available and had to make another stop to feed my family dinner. They also almost forgot one of my items. They get no more chances from me. I'm completely done with this location!

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours of El Pollo Loco in Las Vegas?

El Pollo Loco in Las Vegas is open Monday through Saturday from 09:30 AM to 10:00 PM, and on Sundays from 10:00 AM to 9:30 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services so you can enjoy their food from home.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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