Brand Certified
El Pollo Loco
4.1(1099 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
1985 N Martin Luther King Blvd, Las Vegas, NV
89106, United States
Certified by El Pollo Loco • Feb 22, 2026
(702) 646-0127
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/1985-n-martin-luther-king-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
1,099 reviews
5 stars
613
4 stars
229
3 stars
126
2 stars
44
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported rude service and unprofessional behavior from younger employees.
Food Quality
While several reviews highlighted delicious and fresh food, there were numerous complaints about dry, overcooked chicken and incorrect orders.
Cleanliness
The restaurant was often noted for being clean, but some customers mentioned dirty tables and unsanitary conditions.
Order Accuracy
Multiple customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.
- JJJu1 day ago1.0They forgot my chips and drink💔 and it wasn’t even busy, and there’s more water than frijoles🫩
- SASophia AlamoJan 25, 20265.0Shoutout to the employee who helped me today at El Pollo Loco! I think his name was Aaron, he was super friendly, fast, and made sure my order was perfect. The food came out fresh and quick, and his great attitude really made the experience better. Awesome customer service!
- MMMimi MochiJan 11, 20261.0I just ordered 12 pcs meal. With a side dish of coleslaw. Which is SPOILED COLESLAW! TASTES WAS BAD AND HAD BUBBLES ON IT! I NEED A REFUND!!! I WILL ATTACHED AND RECEIPT AND PICTURE.
- JBJoseph BrooksDec 11, 20253.0Sometimes the younger workers really don’t care about food quality, I’ve received burned food a couple times and when approach them to fix it and annoyed and irritated they’ll do it but like come on do you really expect me to eat burnt food don’t be sassy because I could play that role too. I’m the customer and the customer is always right 😒 I worked in restaurants years ago and I remember being more understanding than these kids. So unprofessional pulling their phones out- talking about people they are dating (and things they did - gross 🤢 we are eating here and we don’t care)
- MMMike MontevirgenDec 10, 20251.0If I can give zero stars! Total bill was $43.65 NO DRESSING FOR SIDE SALAD! NOT 12pcs chicken, ONLY 2 small salsa??? SIDE OF CORN ALMOST HALF of bowl?? WOW! I DONT WANT TO GO TO YOUR LOCATION NO MORE! MY FIRST AND LAST!!!!
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco at 1985 N Martin Luther King Blvd?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 10:00 PM and on Sunday from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I order food from El Pollo Loco through an app?
Yes, you can order food using the El Pollo Loco app available on the Apple App Store.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers.
Does El Pollo Loco have a drive-through service?
Yes, this location has a drive-through service for your convenience.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine with fresh, fire-grilled chicken entrees and handmade guacamole, salsas, and dressings.
Which nearby restaurants are close to El Pollo Loco where I can explore other dining options?
Nearby restaurants include Del Taco, McDonald's, Big Jerk (Caribbean restaurant), and Reeds Candy Store, offering a variety of dining options.
Are there any nearby parks or recreation areas near El Pollo Loco?
Yes, the Historic Westside Legacy Park is close by, providing a nice place to relax before or after your visit.
Is there a Starbucks near El Pollo Loco where I can get coffee or drinks?
Yes, there is a Starbucks nearby where you can enjoy coffee, smoothies, and other beverages.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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