Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,412 reviews
5 stars
721
4 stars
260
3 stars
196
2 stars
70
1 star
165
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and flavorful meals, while others reported overcooked or dry chicken.
Service Issues
Numerous complaints about slow service, incorrect orders, and unhelpful staff, with some positive mentions of individual employees.
Cleanliness
Concerns raised about cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Operational Problems
Frequent reports of running out of key menu items like chicken and issues with drive-thru operations.
Pricing Concerns
Customers noted that food prices are perceived as high relative to portion sizes and quality.
- LBleslie bonillaDec 20, 20255.0Nice fast food for a quick snack
- EPErika PelajioDec 16, 20255.0Es el primer pollo loco que sirve un plato muy bien gracias todo muy bien y fresco. Graciasssssss
- ALAccount LolDec 6, 20251.0Pollo loco off Chareston chicken was over cooked burnt took more chewing than the normal, couldn’t go back to complain due to ride there. I couldn’t find where to download picture of Chicken.
- LFLuis FernandezDec 5, 20253.0Se demoran mucho en servir o pasar la comida
- NWNiesha WaltonDec 3, 20254.0Dont like I cant make an order inside have to use kiosk
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open daily from 10:00 AM to 10:30 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 4011 E Charleston Blvd, Las Vegas, NV 89104, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for customer convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa.
How can I place an order online for El Pollo Loco?
You can place an order online at https://order.elpolloloco.com/menu/e-charleston-blvd-lamb-blvd or use the El Pollo Loco app available in the App Store.
Does El Pollo Loco have a drive-through?
Yes, this location features a drive-through for quick and convenient service.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers at this location.
Are there any other Mexican restaurants near El Pollo Loco?
Nearby Mexican restaurants include Carreta La 621, Ava's at Charleston, Tacos San Francisco food truck, and La Puerta Negra Mexican Kitchen and Bar which you might want to visit before or after your meal.
What nearby services can help with medical needs around El Pollo Loco?
Nearby medical services include Mojave Mental Health and Tottori Allergy and Asthma Associates, which may be useful if you are visiting the area and need health care.
Is there a place to get cash or use an ATM near El Pollo Loco?
Yes, there are several ATMs nearby including RockItCoin Bitcoin ATM, CoinFlip Bitcoin ATM, Bitcoin Depot - Bitcoin ATM, and a Bank of America ATM for your convenience.