Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,405 reviews
5 stars
718
4 stars
258
3 stars
195
2 stars
70
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor service.
Food Quality
Inconsistent food quality; some customers enjoyed the meals while others complained about dry chicken, incorrect orders, and lack of flavor.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, particularly in the drive-thru, leading to customer frustration.
Availability of Items
Multiple complaints about running out of key menu items, particularly chicken, which is a core offering.
- JSJohn Scott1 day ago1.0What are they actually cooking with? Been to many locations pulled into drive thru and car now smells like a trash can. I will never visit location again
- AGAlana La France GloverNov 15, 20255.0The food was fresh, hot, and flavorful. This location and staff are great.
- JJjeremy jacobsNov 14, 20255.0Like that corn bowl it's good and way better than the other bowls
- KKKevinNov 10, 20255.0Always fresh and fast service 👌
- SSSandy SilvoNov 8, 20251.0Tiene mal modo para tender jente si no quieren trabajar para que está vayan a su casa mal servicio muy mal modo tienen y no tenía jente
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open daily from 10:00 AM to 10:30 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 4011 E Charleston Blvd, Las Vegas, NV 89104, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for customer convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa.
How can I place an order online for El Pollo Loco?
You can place an order online at https://order.elpolloloco.com/menu/e-charleston-blvd-lamb-blvd or use the El Pollo Loco app available in the App Store.
Does El Pollo Loco have a drive-through?
Yes, this location features a drive-through for quick and convenient service.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers at this location.
Are there any other Mexican restaurants near El Pollo Loco?
Nearby Mexican restaurants include Carreta La 621, Ava's at Charleston, Tacos San Francisco food truck, and La Puerta Negra Mexican Kitchen and Bar which you might want to visit before or after your meal.
What nearby services can help with medical needs around El Pollo Loco?
Nearby medical services include Mojave Mental Health and Tottori Allergy and Asthma Associates, which may be useful if you are visiting the area and need health care.
Is there a place to get cash or use an ATM near El Pollo Loco?
Yes, there are several ATMs nearby including RockItCoin Bitcoin ATM, CoinFlip Bitcoin ATM, Bitcoin Depot - Bitcoin ATM, and a Bank of America ATM for your convenience.