Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
471 reviews
5 stars
261
4 stars
93
3 stars
45
2 stars
23
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy and slow service, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some found it bland or overcooked, while others enjoyed the taste and freshness.
Customer Service
While some staff were praised for being friendly and helpful, others were described as rude or inattentive.
Cleanliness
The restaurant was generally noted as clean, but some customers reported issues with the condition of the dining area and equipment.
Value for Money
Customers expressed concerns about portion sizes and pricing, with some feeling the food was overpriced for what they received.
- JHJennifer H2 days ago4.0I don't know if el pollo loco is considered fast food or not.But this is currently my favorite brand of that style of food. The location is perfect durango and elkorn near t j.Maxx and smith's and a lot of other places.You may need to visit. No one really greets you when you walk into this el.Pollo, loco, because everyone is busy working, so you just have to kind of figure out where to stand if you have placed an online order.But otherwise, the food is fantastic.And the location again is so easy. Their tostada salad is just incredible.But you will need to ask for dressing since I didn't receive any of mine, but it was okay because I had some in the refrigerator. It's a really nice, healthy, fresh way to eat quick when you are on the go and it's so convenient here
- SAScott ArmonNov 6, 20255.0Pollo bowl was bussin!
- TNTiko NationNov 4, 20255.0Ayer me sorprendió mucho un joven que atendía el mostrador muy atento y pendiente de los clientes creo que el nombre era José
- AKAustin KightOct 25, 20254.0It’s good food for fast food, but it is fast food so I’m not gonna give it five stars. Their service however, was great. I went through the drive-through and they forgot something in my order and when I got home and called them, they really did go beyond the extra mile to make it right. So kudos to their customer service OK OK
- TATime 2 Twin It Aniyah and AriyahOct 17, 20251.0Literally boring y bland. No flavor. Weak sauces. 🤢🤮make better food at home.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open every day from 9:30 AM to 10:30 PM.
Does El Pollo Loco offer food delivery services?
Yes, El Pollo Loco provides delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for customer convenience.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at El Pollo Loco for guests.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app, available in the Apple App Store.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 7096 N Durango Dr, Las Vegas, NV 89149.
Are there any optometrists nearby El Pollo Loco where I can get an eye check-up?
Yes, Lawrence Wang optometrist and Centennial Family Eyecare are nearby for eye care services.
What food options are near El Pollo Loco if I want to try different cuisines?
Nearby, you can find Market Grille Cafe offering Greek and Mediterranean dishes, and China One for Chinese cuisine.
Where can I fuel up my car near El Pollo Loco?
Kroger Fuel is a convenience store and gas station located nearby, perfect for refueling your vehicle before or after dining.