Brand Certified
El Pollo Loco
4.0(479 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
7096 N Durango Dr, Las Vegas, NV
89149, United States
Certified by El Pollo Loco • Feb 22, 2026
(702) 396-5101
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/7096-n-durango-dr
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.0
479 reviews
5 stars
265
4 stars
93
3 stars
46
2 stars
23
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others found it bland, overcooked, or lacking in portion size.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and with the drink machines.
Customer Service
Positive feedback highlighted friendly and helpful staff, especially in resolving issues with orders.
- CLCanvas Love4 days ago1.0Ordered a Nachos for $10. Got home and there was 3 pieces of chicken on it. The chicken meal was fine because you can literally count the pieces of chicken so no way to scam!!!
- MBM BartlettFeb 19, 20263.0Over priced and not the same as it used to be.. food was ok
- TETony EndrevaFeb 15, 20265.0Love the food here .on Tuesday 2 chicken avocado tacos for 5$ !!! Great
- KGKarmanandjohn “WhatRtheGussFamilyUp2Now” GussJan 27, 20265.0Thank you 🙏 for your “family-felt-atmosphere” we experienced during our last “ladies-lunch-out!!!” Special THANKS to the Filipino server!!! He was AMAZINGLY helpful lov🥰
- KMKathy MontoyaJan 26, 20261.0El muchacho del drive trhu en serio que es malisimo para atender, y no tiene igiene se veía como drogado su boca esta blanca de la desesperación no tomo bien mi orden y que por ser nueva manager nos cobra la salsa chipotle venimos a las 11:30 el que atendió ahí
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open every day from 9:30 AM to 10:30 PM.
Does El Pollo Loco offer food delivery services?
Yes, El Pollo Loco provides delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for customer convenience.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at El Pollo Loco for guests.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app, available in the Apple App Store.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 7096 N Durango Dr, Las Vegas, NV 89149.
Are there any optometrists nearby El Pollo Loco where I can get an eye check-up?
Yes, Lawrence Wang optometrist and Centennial Family Eyecare are nearby for eye care services.
What food options are near El Pollo Loco if I want to try different cuisines?
Nearby, you can find Market Grille Cafe offering Greek and Mediterranean dishes, and China One for Chinese cuisine.
Where can I fuel up my car near El Pollo Loco?
Kroger Fuel is a convenience store and gas station located nearby, perfect for refueling your vehicle before or after dining.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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