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El Pollo Loco

3.9
(1011 reviews)

Business Details

4005 S Decatur Blvd, Las Vegas, NV
89103, United States
(702) 871-7100

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Downtown,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
4005 S Decatur Blvd, Las Vegas, NV
89103, United States

Hours

Reviews

3.9
1,011 reviews
5 stars
484
4 stars
225
3 stars
118
2 stars
59
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor assistance.

Food Quality

Food quality is generally praised, with many customers enjoying the chicken, though some reported issues with cold or poorly prepared items.

Ordering Experience

Customers expressed frustration with the kiosk ordering system, particularly for those not tech-savvy, leading to a less satisfactory experience.

Cleanliness

Reports of cleanliness varied; some found the restaurant clean while others noted dirty conditions, especially in bathrooms.
  • AA
    Andrea A (Andy)
    Feb 15, 2026
    5.0
    Socorro is so helpful, she attends me quickly and efficiently. I highly recommend for large orders, thank you.
  • RO
    Ricardo Orozco
    Feb 12, 2026
    5.0
    Bueno
  • GG
    Greg Gubrud
    Feb 8, 2026
    5.0
    Love Pollo Loco. Their citrus-marinated chicken is the best.
  • JC
    John Carter
    Feb 3, 2026
    5.0
    Fast Food 🏃‍♀️ ⏩️
  • RJ
    Rodney Jefferson
    Jan 14, 2026
    5.0
    I truly enjoy Grilled chicken 🐔 and the rice and beans goes well with the meal. 🤗

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Las Vegas?

El Pollo Loco is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 9:30 AM to 10:00 PM on Sundays.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to its customers.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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