Brand Certified
El Pollo Loco
3.9(1011 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
4005 S Decatur Blvd, Las Vegas, NV
89103, United States
Certified by El Pollo Loco • Feb 22, 2026
(702) 871-7100
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/4005-s-decatur-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Downtown,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
1,011 reviews
5 stars
484
4 stars
225
3 stars
118
2 stars
59
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor assistance.
Food Quality
Food quality is generally praised, with many customers enjoying the chicken, though some reported issues with cold or poorly prepared items.
Ordering Experience
Customers expressed frustration with the kiosk ordering system, particularly for those not tech-savvy, leading to a less satisfactory experience.
Cleanliness
Reports of cleanliness varied; some found the restaurant clean while others noted dirty conditions, especially in bathrooms.
- AAAndrea A (Andy)Feb 15, 20265.0Socorro is so helpful, she attends me quickly and efficiently. I highly recommend for large orders, thank you.
- RORicardo OrozcoFeb 12, 20265.0Bueno
- GGGreg GubrudFeb 8, 20265.0Love Pollo Loco. Their citrus-marinated chicken is the best.
- JCJohn CarterFeb 3, 20265.0Fast Food 🏃♀️ ⏩️
- RJRodney JeffersonJan 14, 20265.0I truly enjoy Grilled chicken 🐔 and the rice and beans goes well with the meal. 🤗
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 9:30 AM to 10:00 PM on Sundays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I order food from El Pollo Loco online or via an app?
Yes, you can place orders through their online menu or the El Pollo Loco app available on the Apple App Store.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco offers authentic Mexican food, specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through and free Wi-Fi?
Yes, El Pollo Loco features a drive-through service and provides free Wi-Fi for customers.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 4005 S Decatur Blvd, Las Vegas, NV 89103, United States.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include The Boiling Crab seafood restaurant if you're interested in more dining options, and Bambis Ethiopian Market for grocery shopping.
Are there any nearby transit or transport services to help me get to El Pollo Loco?
Las Vegas Private Jet Charter Flights is nearby for luxury travel, but for local transit, there are various food and service outlets around to help orient your visit.
If I'm visiting nearby businesses like Smith’s Food and Drug or The UPS Store, is El Pollo Loco a convenient dining option?
Yes, El Pollo Loco is conveniently located near Smith's Food and Drug and The UPS Store, making it a great place to grab a meal while running errands.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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