Brand Certified
El Pollo Loco
3.6(289 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
5688 S Rainbow Blvd, Las Vegas, NV
89118, United States
Certified by El Pollo Loco • Feb 22, 2026
(725) 210-6082
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/5688-s-rainbow-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.6
289 reviews
5 stars
138
4 stars
46
3 stars
26
2 stars
16
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being praised for their friendliness while others were described as rude and unprofessional.
Food Quality
Inconsistent food quality reported, with some customers enjoying the meals while others complained about cold, undercooked, or poorly prepared items.
Cleanliness
Frequent complaints about cleanliness, with many customers noting dirty tables and unsanitary conditions.
Order Accuracy
Numerous issues with order accuracy, including missing items and incorrect orders reported by customers.
Wait Times
Long wait times noted, particularly in the drive-thru, leading to frustration among customers.
- JPJesús PiliFeb 4, 20261.0I found a bone that almost broke my tooth, and besides being extremely seasoned and salty, I ordered a double chicken tostada to go and had a very unpleasant experience.
- SPSteva PachecoJan 4, 20261.0Food came with half the ingredients, called to speak to a manager left on hold 10 mins, called back 2× they didn't want to answer 1. Talked to Kiara Tierra something like that, very immature unprofessional and rude!!! She needs to be retrained she needs better customer service skills or she needs to be fired... The manager couldn't be bothered she needs to be fired. $30.00 person lettuce a little bit of rest and chicken flakes I'll put your logo should be ashamed of himself at this location
- GRGabriel RagvillDec 15, 20255.0Good food
- GRgrace raffonNov 15, 20254.0Good selection of healthy food
- MNMekep NavaNov 13, 20255.0I love this place. You can’t go round with getting a Pollo Loco bowl for five dollars.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open Monday to Saturday from 9:30 AM to 11:00 PM and on Sunday from 9:30 AM to 11:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 5688 S Rainbow Blvd, Las Vegas, NV 89118, United States.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican food, with a focus on fire-grilled chicken and authentic Mexican entrees.
Can I order food from El Pollo Loco online or via an app?
Yes, you can order food online via their website or through the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
Does El Pollo Loco have a drive-through service?
Yes, this location offers a drive-through for convenient order pickup.
How can I contact El Pollo Loco for inquiries or catering?
You can contact them via email at epl6192@elpolloloco.com or by phone at +1 725-210-6082.
What nearby restaurants can I visit with El Pollo Loco?
Nearby dining options include Denny's for American breakfast and Freddy's Frozen Custard & Steakburgers for fast food and ice cream.
Are there any convenient gas stations near El Pollo Loco?
Yes, there are multiple gas stations nearby such as Shell, ARCO, and Green Valley Grocery, which also offers grocery and convenience items.
What local services are close to El Pollo Loco that customers might find useful?
Nearby services include Selection Insurance Agency for insurance needs, R and R Auto Repair for automotive services, and Good Samaritan Health Care for physical and occupational therapy.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: