While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in North Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers reported inconsistent food quality, with some praising the taste while others complained about dry or undercooked chicken.
Customer Service
Mixed reviews on customer service; some employees received praise for friendliness, while others were criticized for rudeness and poor service.
Hygiene Issues
Multiple reviews highlighted concerns about cleanliness, including dirty dining areas and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration.
Pricing Concerns
Some customers felt that the prices were too high for the quality and quantity of food received.
RO
Rey Ortiz
Feb 19, 2026
1.0
got food from here for the first time and there were several hairs in my salad.
MP
MON PER
Feb 3, 2026
5.0
The best chicken β€οΈ roasted not fried.ππ»ππ»ππ»
MV
Marco Villagran
Feb 2, 2026
5.0
Loved the mexican cesar salad
AP
Andres Palacio
Jan 27, 2026
5.0
Just Tried a Salad and it tasted really good π, doing a good Job at pollo loco π―
KG
kathie greer
Jan 12, 2026
1.0
Okay el pollo what is going on with your food ?? Are the chickens on a diet? We got the two price with sides are salad had no dressing ? The flour shells were hard the chicken had no chicken on it with? Mashed potatoes were cold . We had to pick up a pizza from Pizza Hut . This isnβt the first time !!! I got a taco shell salad , had four four small pieces of chicken ??? This salad cost me 15 dollars because I add more dressing done done get it together !!!!
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open daily from 9:00 AM to 11:00 PM.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 2400 E Lake Mead Blvd, Las Vegas, NV 89030, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services.
Can I place an order through a mobile app for El Pollo Loco?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or use their online ordering system.
What forms of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Denny's for American diner fare, Taco Bell for more Mexican fast food, Calibombs & Burgers for burgers, and Pizza Hut for pizza.
Where can I find banking services near El Pollo Loco?
Nearby banking options include Bank of America ATM and U.S. Bank for your financial needs.
Are there any shopping or entertainment places close to El Pollo Loco?
Yes, you can visit College Park shopping center and park, Dotty's Casino arcade and bar, or nearby retail stores like WSS and Rainbow Shops.
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