Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Mixed reviews on customer service; some staff are praised for friendliness, while others are criticized for rudeness and lack of urgency.
Food Quality
Food quality is inconsistent; while many customers enjoy the bagels and sandwiches, others report issues with freshness and preparation.
Order Management
Frequent complaints about order accuracy and long wait times, especially for online orders.
Cleanliness
Concerns about cleanliness and organization in the dining area, with some customers noting a messy environment.
Pricing Issues
Customers express dissatisfaction with pricing, feeling that some items are overpriced or that they are being charged for extras unfairly.
SP
Skinny Pich
4 days ago
5.0
I love this location because of service. Aayliah always gives great customer service! I like her a lot! Thank you
BB
B
Feb 2, 2026
5.0
I always come to this location. The best in the area.
JS
Judith Spence
Jan 15, 2026
3.0
Love their bagels
KI
Kenn Isha
Jan 15, 2026
1.0
For the second year in a row I've attempted to order online in advance with no luck. I called and stated "I need to order six baker's dozen boxes". I was told they don't take phone orders. So, I responded that I would be there in a few minutes.
Upon arriving maybe 10 minutes later I overheard the cashier explaining to someone else we can only order one box at a time online and it would go through. Assuming that customer had the same issue I confirmed it with the cashier and attempted this in store and it still kept failing. Cashier saw the failure and informed the GM who says it's because today is Nat. Bagel Day. I say ok, so how do I order. She said I would need to call the catering line. (Don't know why I wasn't told this when I called minutes ago). I call Jennifer, she says they cant get 6 boxes done within a half hour BUT she will tell the GM to sell me whatever is in the case. I was ok with leaving since they were understandably busy and the GM overwhelmed. However, since she offered this option, I agreed, all set. She calls GM, GM tells cashier I have to get what they have and instead of just having them start packing up the bagles, she berates me and RE-explains how next time I have to order in advance online because it's "Nat Bagle Day". I remind her I tried that, then she switches to I need to call in advance next time. I said nevermind, wished her well and walked out. Worst service experience in a long while. At that point, why not just box up the bagles, take the money and send me on my way after being asked to do so by your catering director who offered it to me? May all their future bagel days go well.
JK
Juyoung Kang
Jan 10, 2026
5.0
At 6am on a Saturday with the best attitude of anyone I’ve met in the food industry. Louie, the shift lead, was nothing short of amazing. Was having a very somber and terrible night into morning, and his welcomeness and patience really showed genuine care. I couldn’t make a decision and he helped me with such kindness. You can’t teach this humility. He’s a gem. He deserves a promotion.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours for Einstein Bros. Bagels at 6870 S Rainbow Blvd?
Einstein Bros. Bagels is open Monday to Friday from 5:00 AM to 2:00 PM, and Saturday to Sunday from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th every year.
What pickup and delivery services does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers in-store pickup service for customers.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Where can I view the menu for Einstein Bros. Bagels?
You can view their menu online at https://www.einsteinbros.com/menu/.
Does Einstein Bros. Bagels offer catering services?
Yes, they provide catering services for breakfast and lunch, including bagels for groups like Baker's Dozen and Half Dozen boxes.
Which notable places or businesses are located near Einstein Bros. Bagels?
Nearby places include Neon Computers, The Noodle Kitchen, Pho Saigon 8, Aspire Medical Center, and Moe's Southwest Grill among others.
How can nearby businesses like Neon Computers or Aspire Medical Center complement my visit to Einstein Bros. Bagels?
After enjoying breakfast at Einstein Bros. Bagels, you can visit nearby Neon Computers for electronics needs or Aspire Medical Center for health services, making your trip more convenient.
Are there nearby spots where I can enjoy entertainment or relaxation after visiting Einstein Bros. Bagels?
Yes, Cloud 9 Hookah Lounge and Luxe Skin & Lashes spa are close by for leisure and relaxation after your meal.
Can I use mobile payment options like Apple Pay or Samsung Pay at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels accepts mobile payment options including Apple Pay and Samsung Pay for convenient transactions.
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