Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
There are numerous complaints about rude and unprofessional staff, particularly the manager, which has led to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and slow service, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the freshness and taste of the bagels, others noted inconsistencies in food preparation and quality.
Management Issues
The management, particularly the general manager, has received significant criticism for poor customer service and handling of complaints.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions with specific staff members and enjoyed the food.
GL
GWP SERVICE & REPAIRS LLC
3 days ago
5.0
We had breakfast at Einstein Bros. Bagels and really enjoyed it. The service was fast, the staff was friendly, and the food was fresh and delicious. It cost around $15 per person, and it was definitely worth it. Great place for a quick and tasty breakfast!
KZ
Kookie Z
Oct 26, 2025
1.0
I have been a regular for almost a decade, the manager before knew me by name. The woman working there now has been so rude I honestly thought I did something wrong on our first encounter. At first I thought "oh maybe she's not adjusted yet which is understandable" and then it was " maybe she's having a bad day and that's okay" but now... Ive had an issue with this person EVERY. SINGLE. TIME. Yesterday was the last time I could handle it. It's ridiculous to be treated this way and always have the same issues with the same person. I was so upset and felt so disrespected that I will not be coming back. I will be looking for a new bagel place because I can not handle how stressful this one is. If you go here be prepared to get treated incredibly rudely, incorrect orders, gaslighting while trying to correct, and you treated like you are the problem for getting the wrong order.
RK
Raymon Kent
Oct 24, 2025
1.0
This place should be called “chaos and incompetence “ the cashier can’t figure out how to operate a touch screen register, five employees running around doing goodness knows what and ten people waiting in the checkout line and another six waiting to order. I will buy a Starbucks bagel now. Wow 5 minutes later I have a bagel.
SJ
Steve Johnson
Oct 20, 2025
5.0
We have stopped her several times and each visit has been positive. Great service and good food. We love the coffee!
AM
Alan Medina
Oct 20, 2025
1.0
Jenette Hill is the absolute worst employee I've ever seen at Einstein. Im a regular customer, and she treats not only staff horribly, but customers just as bad. Sje is confrontational every day, its unbelievable how she is still employed here. Fire her and your business will be so much better!
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Las Vegas?
Einstein Bros. Bagels is open Monday through Friday from 5:00 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM. They have special holiday hours and are closed on Christmas Day.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, this location offers in-store pickup and delivery services for your convenience.
What type of food and drinks can I expect at Einstein Bros. Bagels?
You can enjoy freshly baked gourmet bagels, cage-free egg sandwiches, cold brew coffee, breakfast sandwiches, deli lunch sandwiches, pastries, and more.
Is Einstein Bros. Bagels suitable for dine-in and catering services?
Yes, they offer dine-in and catering services, along with free WiFi for customers.
What payment options are accepted at Einstein Bros. Bagels?
They accept cash, major credit cards (Visa, MasterCard, American Express, Discover), as well as mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Are there mobile apps available for ordering from Einstein Bros. Bagels?
Yes, you can order through the Einstein Bros. Bagels app, available on both the Apple App Store and Google Play Store.
What are some nearby places I can visit around Einstein Bros. Bagels at 7541 W Lake Mead Blvd?
Nearby you will find Smashburger, Starbucks, Pinkbox Doughnuts, Cafe Zupas, and Northside Nathan’s Detroit Pizza, offering a variety of dining options to complement your visit.
Is there parking available near Einstein Bros. Bagels?
Yes, there is both free street parking and free parking lot available nearby for customers.
Can customers visiting nearby places like EOS Fitness or Bonanza Cat Hospital stop by Einstein Bros. Bagels?
Certainly! Einstein Bros. Bagels is conveniently located near EOS Fitness and Bonanza Cat Hospital, making it easy to grab a quick breakfast or lunch before or after your visit to these locations.
How can nearby transit stations or points of interest help me find Einstein Bros. Bagels?
While specific transit stations aren't listed, notable nearby places like the AT&T Store, USPS Post Office, and Walgreens can serve as landmarks to help locate Einstein Bros. Bagels at 7541 W Lake Mead Blvd in Las Vegas.