Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service are mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Drink Quality
Many customers enjoy the drinks, noting their variety and taste, but some have experienced issues with incorrect orders or overly sweet beverages.
Wait Times
Customers frequently mention long wait times, especially during busy hours, which can detract from their overall experience.
Customer Loyalty
Despite negative experiences, many customers express loyalty to Dutch Bros, indicating a strong brand connection and appreciation for the product.
KB
Kevin Bartikofsky
Jan 4, 2026
5.0
always love my drinks from the place! Service is quick, neve ra long wait. I come here quite often and always have a good experience with everyone here
EV
Efrin Verner
Jan 2, 2026
5.0
Always love the drinks here! After a weekend in vegas, stopped at this location before heading back home. Service was great, fast and loved the drinks. I'm sure I'll be back in the future!
AA
Annie
Jan 1, 2026
2.0
Been here a couple times. Not one of the best locations. I like it for the convenience of it being near the freeway but their quality is not there. Service is nice but not the quality. Will not be giving this location another chance.
VA
Verónica “Ingrid” Amadis
Dec 27, 2025
1.0
I love Dutch Bros. It pains me to give it one star but the whole experience at this location sucked. Went at 5pm, only 3 cars ahead of me, yet super slow. We notice all car had asked for cold drinks which are easier and faster to make. When we got to the window, there was only one person making the drinks. One guy taking orders, one taking the trash out. There was an extra peraon inside lollygaging because she sure wasnt working.
We finally received out hot drinks, no hellos. Just, "heres this and heres that", no good-byes either.
Last time Im going to this location.
AB
Ana Baron
Dec 19, 2025
1.0
I had a really unpleasant experience at this Dutch Bros location today. One of the employees—a girl wearing a black bunny hat—was extremely rude and hostile from the start.
I greeted her with a simple “Hi, pickup for Y/N” and instead of responding normally, she loudly snapped back, “Excuse me! Hi, how are you first?” Her tone wasn’t friendly or playful at all—it was sharp and aggressive, as if she assumed my greeting wasn’t “good enough.”
The interaction immediately made me uncomfortable. When she came back with my drinks, I was already so frustrated by how she had spoken to me that I just wanted to grab my order and leave before the situation escalated. But not before yelling in a very condescending way, "You're welcome" with a side eye and huff. Customer service shouldn’t feel confrontational or humiliating over something as small as a greeting.
I understand Dutch Bros is known for enthusiastic interactions, but that doesn’t justify speaking to customers in a hostile or condescending way. This experience completely ruined what should have been a quick, positive stop.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours for Dutch Bros Coffee at 3121 W Sahara Ave?
Dutch Bros Coffee at 3121 W Sahara Ave is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink order at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink according to your preferences.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a birthday reward program at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros does not offer delivery themselves, but third-party services might. They recommend visiting the location for the best experience.
Where can I buy Dutch Bros gift cards?
Gift cards are available at any Dutch Bros location and on their website.
What nearby places are close to Dutch Bros Coffee at 3121 W Sahara Ave?
Nearby places include QualityTax for accounting needs, Dairy Queen for ice cream and treats, and Morning News for breakfast and smoothies. Customers can easily visit these spots before or after enjoying their coffee at Dutch Bros.
How can nearby transit or local businesses help me when visiting Dutch Bros Coffee?
Nearby businesses like QualityTax and Morning News can help with errands or meals around your visit, making Dutch Bros Coffee a convenient part of your day. Although there is no direct transit info, knowing local spots helps plan your trip.
Are there any local attractions near Dutch Bros Coffee that I might want to check out?
Yes, attractions like Red Rock Canyon Horseback Tour and B B King Road Shows are nearby, offering great outdoor and entertainment experiences to enjoy before or after your coffee.