Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while some customers praise the friendly and enthusiastic staff, others report rude and unprofessional behavior from certain employees.
Coffee Quality
Many customers enjoy the coffee and drinks, highlighting their taste and variety, although some have experienced issues with drink preparation.
Service Speed
Customers have noted inconsistent service speed, with some experiencing long wait times, especially during busy hours.
Cleanliness and Presentation
There are complaints about unsanitary conditions and drink presentation, with some customers receiving drinks that were messy or improperly made.
Loyalty and Consistency
Despite some negative experiences, many customers express loyalty to the brand and appreciate the overall quality and atmosphere.
TV
Tabitha Vegas
2 days ago
1.0
I didn't expect to be spending 15 mins in line with only one car ahead of me. I also didn't expect it to be 10 bucks for a small blended drink.
BB
Boxeromine
Nov 18, 2025
5.0
Dutch Bros always gets it right. So much better than watered down Starbucks. Many more flavors & customizations available. My daughter & I love it. Just wish they would open one closer to home. We started going to them in Oregon!
BC
Brian Cecilio
Nov 17, 2025
3.0
Service here is ok, could be better. THe lines are often really long. I do like the drinks, high in sugar I'm sure -but does the trick lol. I'd recommend the place, just maybe avoid if the lines gets too long which happens quite often.
AA
Arianna
Nov 4, 2025
1.0
Had been drinking my coffee and felt something touch my lip so i poured it out and found this!! Disgusting!
AA
amykanadyoaks
Sep 30, 2025
1.0
Do not come to this one! I can go to starbucks and they don't charge me if something is wrong, or off, but here, they do! Don't waste your money, it's not worth it!😡
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours for Dutch Bros Coffee at 3121 W Sahara Ave?
Dutch Bros Coffee at 3121 W Sahara Ave is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink order at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink according to your preferences.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a birthday reward program at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros does not offer delivery themselves, but third-party services might. They recommend visiting the location for the best experience.
Where can I buy Dutch Bros gift cards?
Gift cards are available at any Dutch Bros location and on their website.
What nearby places are close to Dutch Bros Coffee at 3121 W Sahara Ave?
Nearby places include QualityTax for accounting needs, Dairy Queen for ice cream and treats, and Morning News for breakfast and smoothies. Customers can easily visit these spots before or after enjoying their coffee at Dutch Bros.
How can nearby transit or local businesses help me when visiting Dutch Bros Coffee?
Nearby businesses like QualityTax and Morning News can help with errands or meals around your visit, making Dutch Bros Coffee a convenient part of your day. Although there is no direct transit info, knowing local spots helps plan your trip.
Are there any local attractions near Dutch Bros Coffee that I might want to check out?
Yes, attractions like Red Rock Canyon Horseback Tour and B B King Road Shows are nearby, offering great outdoor and entertainment experiences to enjoy before or after your coffee.