Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times, often exceeding 20 minutes, which led to frustration and dissatisfaction.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individual employees providing excellent service.
Order Accuracy
There were multiple complaints about incorrect orders and inconsistencies in drink quality, indicating a need for improvement in order management.
Overall Experience
While some customers had positive experiences, the overall sentiment was mixed, with several expressing disappointment in service speed and order fulfillment.
AC
Andrew Campion
Jan 4, 2026
5.0
They sometimes put way too much ice even if i ask for light ice, their coffee tasts good, Idk what else to add
SS
Scott
Dec 18, 2025
1.0
Just waited ~25+ minutes for a simple coffee. No apology for the service. Nobody visibly working. Handed the cup to me with the lid halfway off which spilled and burned me. Just wow, I had previously removed a negative review to give this place another chance and they just get worse and worse. 25 minutes. I timed it.
KK
Kelly
Nov 30, 2025
2.0
The birthday cake milkshake was too sweet and almost $17 for a large cold brew and shake is way too much. I won't be back.....
CB
Charlie - B
Nov 18, 2025
5.0
Always a treat.
LL
Lilly
Nov 15, 2025
1.0
Usually when I come here I have the greatest experience. Today November 15 at around 11 I had the worse experience. The employees were rude and never ended even taking my order. I pulled in and one of the employees came to take my order and then walked away without saying anything at all, the only thing I said was hi. I found it weird but was like whatever do I waited and didn’t pull up because I didn’t want them to think I had my order, then another girl came up and asked me to pull up so I did slowly asking why other cars were getting their order before me, she just told me they do zig zag and walked away. I never got my order taken and I watched as everyone behind me was, I ended up having to just leave. So whoever was working today in the rain is terrible and needs to learn how to do their job.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 9530 W Skye Canyon Park Dr?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for acceptance of personal checks.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery themselves. Third-party delivery services may be available.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, options include decaf espresso for classic drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, inform your broista at the shop.
What nearby restaurants can I visit before or after having coffee at Dutch Bros?
Nearby dining options include El Pollo Loco for Mexican chicken dishes, Jersey Mike’s Subs for sandwiches, Kagari Ramen for Japanese cuisine, McDonald’s and Burger King for fast food, and Qwik Thai for Thai food.
Are there other coffee shops near Dutch Bros Coffee at Skye Canyon Park?
Yes, nearby coffee shops include Dee's Donuts and Pastry, Starbucks, and Tropical Smoothie Cafe which also serves smoothies and juices.
What family or childcare services are near Dutch Bros Coffee?
Busy Bea’s Daycare is nearby, providing daycare and preschool services, making it convenient for families visiting Dutch Bros Coffee.
Is Dutch Bros Coffee family and pet friendly?
Yes, Dutch Bros Coffee welcomes families and children and is also dog-friendly, ensuring a comfortable visit for all guests.