Dunkin'

3.9
802 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Las Vegas, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5905 W Sahara Ave, Las Vegas, NV
89146, United States

Hours

Reviews

3.9
802 reviews
5 stars
415
4 stars
145
3 stars
79
2 stars
48
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a consistent issue with rude and unhelpful staff, including negative experiences with management.

Service Speed

Many customers reported slow service, with long wait times for orders, even when the location was not busy.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, burnt, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the establishment.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • LB
    luis berrios
    Dec 24, 2025
    1.0
    I go to this Dunkin all the time but the last two time I was there they were so slow and rude bad customer service and they messed up on my order this morning they gave my food to the wrong person then made me wait and still my order was cold, waited around 15 min ...
  • SS
    Sheila Serrano
    Dec 17, 2025
    5.0
    Excellent service and friendly staff especially Ellaine....Keep it up😁😃😃👏👏👏
  • JL
    Joshua Lucero
    Dec 12, 2025
    1.0
    I came in and ordered a bagel egg and cheese with bacon. They took ten minutes to make my order only to receive burnt bacon
  • KM
    Kim Mercer
    Dec 9, 2025
    1.0
    The donut was delicious but the service was poor. There was one person ahead of me. A manager was sitting doing an interview at a table in the lobby. One girl at the counter, she focused on that customer. When it finally was my turn I ordered 2 donuts and 2 milks. I was handed everything separately, I asked for napkins and was pointed to a bar in the lobby. I had to go get my milks in the other direction. I went and asked for a bag and was thrown a big plastic bag after I had to wait for get to finish the best customer after me. I had no hands to pick up the bag so I just left. Apon walking out another worker was walking in so I tried to get thru the door while he was coming in. He let the door slam in my face. Never said sorry, never attempted to hold for for me. No one cared about any kind of service there especially good service. I was so smart by the time I left all I could do was laugh.
  • AS
    Ashley Santiago
    Nov 22, 2025
    1.0
    Just left this location today November 22 at noon and the service was terrible. The dark skin girl at the register is rude and doesn’t know what she is doing. I repeated my order 3 times to her and she still put it in wrong, resulting in me overpaying for items I never wanted. When I tried to get her attention to correct the issues, she walked right past me and said “I don’t have time for this”. Completely unacceptable. I will never come back here again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5905 W Sahara Ave in Las Vegas, NV?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

What special drinks are offered at Dunkin' during the holiday season?

You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.