Dunkin'

3.6
686 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Las Vegas, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3481 S Durango Dr, Las Vegas, NV
89117, United States

Hours

Reviews

3.6
686 reviews
5 stars
299
4 stars
136
3 stars
79
2 stars
40
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent order mistakes and poor communication.

Food Quality

Numerous reviews highlighted issues with stale or improperly prepared food, including cold items and incorrect orders.

Coffee Consistency

Customers expressed dissatisfaction with the coffee, often describing it as burnt or not made correctly.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poorly maintained restrooms.

Service Speed

Customers frequently complained about slow service, particularly during busy hours or when using the drive-thru.
  • TA
    Troy Allen
    1 day ago
    1.0
    Man I hate doing this but after I saw the reviews I understand..this place is terrible lol not only do they not make the drinks right we were trapped in line for over 30 minutes making everyone late to work i literally saw 3 cars reversing out of the drive through what is going on? U dont hand make the donuts and coffee right then in there you drop it in a dam bag amd push a button..this place needs serious training its supposed to be "Fast Food" that's the reason for a drive through.
  • TS
    Tim S
    3 days ago
    1.0
    Ordered breakfast sandwiches specially on croissants. Still received them on bagels. Every time I order from here they mess up the order. I’m giving up on this location. I call to speak to someone and no one will ever answer the phone at this location.
  • BC
    Bee Clusters
    Dec 18, 2025
    1.0
    I used to be a supervisor at Dunkin’ and it’s been a year since I’ve stopped by one. So I dropped by for a sick-day pickmeup. All I ordered was a sandwich, tell me why my bagel was RUBBERY and HARD?? I’m sick, so I won’t be driving all the way back to be argued with by some teenage girl (their service at the window was quick - but rude), but this is ridiculous. $8 and all I get to enjoy is the meat and a cold egg? I will not be returning.
  • CH
    Christy Hites
    Dec 7, 2025
    2.0
    Not very friendly or helpful and They got our sandwich wrong. Coffee tasted kind of like it had been sitting all day. A Bit of a burnt taste
  • BB
    Bridgette Burgio (Grumpy bear)
    Nov 28, 2025
    1.0
    I went to dunk today I ordered 3 donuts but the kid needs to learn how to put what donuts on the bottom and what donuts on the top . He put the Boston cream donut upside down in the bag the the glazed ones on top and when I said something he still put the Boston cream on the bottom and glazed on top so my Boston cream had no chocolate icing

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Las Vegas?

This Dunkin' location is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.