Dunkin'

3.9
588 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Las Vegas, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5111 Boulder Hwy, Las Vegas, NV
89122, United States

Hours

Reviews

3.9
588 reviews
5 stars
295
4 stars
115
3 stars
89
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and poor service due to being understaffed, with only one employee handling multiple tasks.

Product Quality

Many reviews mentioned inconsistent quality of donuts and coffee, with complaints about stale or poorly made items.

Customer Service

Numerous customers experienced rude or unhelpful staff, leading to dissatisfaction with their overall experience.

Pricing Concerns

Several reviews highlighted high prices for donuts and drinks, with some feeling that the value did not match the cost.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, as well as enjoying the coffee and donuts.
  • EE
    Elke
    Jul 23, 2025
    1.0
    It's Friday only one person running the restaurant!! Because the General Manager decided they only need 1 person working the entire restaurant at 830am with 10 people waiting on line on a friday!! Wait time was soo long. He was working super hard.but people were getting upset waiting. Donuts were old dried out. Just not acceptable!! Restaurant was clean. The guy did a great job but I'm sure under paid and definitely over worked!
  • BR
    Bill Russo
    Jun 3, 2025
    1.0
    The slowest Dunkin Donuts ever, the employees move at a snails pace.
  • JR
    Jxnior Rod
    May 26, 2025
    1.0
    Used the kiosk to place an order for glazed donuts. The lady told me after waiting that they don’t have any. When I asked to cancel my order she said “I can’t do that because you used the kiosk, if I helped you here I could do it” What is the point of the kiosk if the items they are selling aren’t available AND the worker can’t figure out a refund option? Need better workers to make sure they mark items “out of stock” when needed so they don’t throw the blame on the machine when asking for a refund 😂.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5111 Boulder Hwy, Las Vegas?

Dunkin' at 5111 Boulder Hwy, Las Vegas is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery service and pickup options including curbside pickup and delivery.