Dunkin'

3.1
150 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Las Vegas, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8965 Blue Diamond Road, Las Vegas, NV
89178, United States

Hours

Reviews

3.1
150 reviews
5 stars
57
4 stars
18
3 stars
10
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cashless Policy

The cashless payment policy frustrated numerous customers, with many expressing dissatisfaction over the lack of clear signage.

Product Quality

Inconsistency in food and drink quality was noted, with complaints about stale donuts, poorly made coffee, and incorrect orders.

Staff Friendliness

While some reviews praised friendly staff, many others highlighted a lack of attentiveness and poor customer interaction.

Cleanliness and Atmosphere

The location received mixed feedback on cleanliness and atmosphere, with some appreciating the modern look while others noted issues.
  • DD
    disspose
    Dec 26, 2025
    1.0
    Heads up if you go to the Dunkin’ on El Capitan & Blue Diamond: they are cashless and only take cards. I placed my order, waited all the way to the window, pulled out cash, and was told they wouldn’t take it—no sign visible anywhere. The employee even argued with me since they’d already made the order. Very frustrating experience. Please post clear signs so customers don’t waste their time.
  • LD
    lily Davis
    Dec 26, 2025
    2.0
    Don’t take cash, should have a sign that’s stupid.
  • AF
    Alda Fiedler
    Dec 13, 2025
    1.0
    December 12 morning shift I went to the drive tru and requested my drinks to go ,the coffee was watered and the energy drink was almost half full ,maybe because I requested it without ice ,but still very stingy for the guys the requested 3 times the tip even before I have my drinks. Why am I paying tip on a bellow average service anyway 🤔??? You guys just lost a constant costumer!
  • MH
    Mar Hill
    Dec 5, 2025
    4.0
    Fresh products. Great customer service
  • DR
    D R
    Dec 2, 2025
    2.0
    No consistency with the coffee or the snaking bacon. Should have a sweet flavor to it and I randomly get it correct or tastes like it was just heated bacon with no sugar seasoning or whatever they use. They don’t stir the coffee. They just put cream sugar in it and hand it to you so unless you ask for a stir stick, your coffee will taste plain until the sweetener starts to mix in so you can’t quite stir your hot cup of coffee while sitting in your car with nothing to use I would rather pay more money and get better consistency at Starbucks than not knowing what I’m gonna get here unfortunately and now they’re asking for tips through the card terminal, which is crazy it’s fast food. When did people start tipping fast food? What is a personal experience associated with that overall I would expect more from Dunkin’ Donuts.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Las Vegas?

The Dunkin' at 8965 Blue Diamond Road in Las Vegas is open from 4:30 AM to 6:00 PM Monday through Saturday, and from 5:30 AM to 6:00 PM on Sundays.

What breakfast and meal options does Dunkin' offer at this location?

This Dunkin' location serves breakfast, lunch, and brunch, featuring coffee, espresso, breakfast sandwiches, donuts, and tea to satisfy your craving.