Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty tables and a general lack of cleanliness.
Staff Attitude
While some customers praised friendly staff, many others noted rude or indifferent attitudes from employees.
Product Quality
Several reviews mentioned issues with the quality of food, including melted ice cream and incorrect order preparations.
Management Issues
Customers expressed concerns about understaffing and poor management, leading to chaotic service and operational problems.
KS
Kimberly Schoner
Feb 15, 2026
5.0
The service is fast and food is great!
DA
Deanna Azemikhah
Feb 10, 2026
5.0
Mario and Mari were so so helpful and nice and made my ice cream banana spilt was so delicious
JJ
John Jarden
Jan 26, 2026
1.0
I stopped by this Dairy Queen on January 26th around 7:30 PM, and the experience was honestly unacceptable. The employee working the counter was wearing sunglasses at night, had a hood pulled up, and the smell of marijuana was extremely strong. It created an unprofessional and uncomfortable atmosphere, and it definitely didn’t feel like a place that takes customer service seriously. I expect better standards from any business, especially one serving ice cream.
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes from DQCakes.com.
What are the operating hours for Dairy Queen (Treat)?
Dairy Queen (Treat) is open Monday through Thursday and Sunday from 12:00 PM to 10:00 PM, and on Friday and Saturday from 12:00 PM to 10:30 PM.
Is Dairy Queen (Treat) family and kid-friendly?
Yes, Dairy Queen (Treat) welcomes families and children, offering booster seats, high chairs, restrooms, and a family-friendly environment.
Does Dairy Queen (Treat) offer mobile ordering and rewards?
Yes, the location supports mobile ordering and rewards, and also provides mobile deals through their app.
Is the Dairy Queen (Treat) location wheelchair accessible and does it have Wi-Fi?
Yes, this Dairy Queen location is wheelchair accessible and offers free Wi-Fi for customers.
Where is Dairy Queen (Treat) located?
It is located at 7785 N Durango Dr Ste 100, Las Vegas, NV 89131-8001, United States.
Can I order online for pickup at Dairy Queen (Treat)?
Yes, you can place online orders for pickup at this location via their official order URL.
Which nearby restaurants could I visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby restaurants include Sassy Sal's BBQ, Durango Taco Shop, Little Caesars Pizza, Gourmet China, McDonald's, and Jack in the Box. You might enjoy a meal at these spots before or after visiting Dairy Queen.
Are there any nearby convenience stores or pharmacies near Dairy Queen (Treat)?
Yes, Walgreens and 7-Eleven are close by for convenience shopping and pharmacy needs.
What entertainment or spa services are available near Dairy Queen (Treat)?
Nearby entertainment and wellness options include Board & Brush Centennial Hills (arts and entertainment), H2O Nails & Spa, Cute Nails & Spa, Supercuts, beauty VENOM hair salon, and Bodyheat Tanning Farm/Durango beauty and spa.
Brand Certified Facts from Dairy Queen (Treat)
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Certified March 01, 2026Yext Knowledge Graph
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