Dairy Queen Grill & Chill

3.0
583 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
6525 S Fort Apache Rd, Las Vegas, NV
89148-6751, United States

Hours

Reviews

3.0
583 reviews
5 stars
182
4 stars
96
3 stars
60
2 stars
56
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, poor service, and mistakes with orders, leading to frustration.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted rudeness and lack of professionalism among staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a generally unkempt environment.

Food Quality

Customers expressed disappointment with food quality, including incorrect orders, poorly prepared items, and inconsistent portion sizes.

Management Issues

Several reviews indicated a lack of effective management, with calls for better supervision and training of staff.
  • FN
    Faith Newton
    Nov 15, 2025
    5.0
    Self is super great very welcoming and enthusiastic.
  • CP
    Chase Pelton
    Nov 15, 2025
    1.0
    Awful service it took about a hour to order and get our deserts will not recommend coming here. That was definitely our last time.
  • MD
    Mikayla Duncan
    Nov 11, 2025
    1.0
    This location is terrible. We sat I n the drive through line for 30 min before we got our order and when I got home to eat the peanut buster parfait I ordered i saw that they filled half the cup up with chocolate syrup and the other half with ice cream, no peanuts no hot fudge. I looked forward to the hot fudge and peanuts and was so disappointed and it was so disgusting. Won't be going back to this location.
  • HB
    Hayden Bird
    Oct 28, 2025
    5.0
    Man best place ever I wish the people were my parents so I can always have this much love and attention bre is amazing she wish she was like you
  • SL
    SLina L
    Oct 9, 2025
    1.0
    I’m so disappointed I have not been to Dairy Queen in about a couple years received a coupon in the mail and thought I would give it a try because I had a urge for the chicken strips, but I couldn’t believe the location where I live by it’s on 6525 S Fort Apache Rd Unit 100, Las Vegas, NV 89148. I went in person to place my order and then took my it home when I opened the box I couldn’t believe how the toast was. I didn’t know. Toast was supposed to be white and not only that the little amount of fries that they gave me in the box it was barely nothing in there. I’m very disappointed and I will not be going back. I read more reviews that night on the DQ website and I can’t believe this place got a one star no one‘s doing anything about it. All they have is a bunch of young people just standing around in the back chitchatting and they’re not doing anything in the restaurant could be a little cleaner sorry but I would not be returning or recommending this place to anyone I thought the manager should know how horrible things are running in there. Hopefully you can do something to better this location or maybe just shut it down for good because if you read the reviews on Google they are all a one star and that’s not good 😞

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.