Customers frequently reported long wait times, poor service, and mistakes with orders, leading to frustration.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted rudeness and lack of professionalism among staff.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a generally unkempt environment.
Food Quality
Customers expressed disappointment with food quality, including incorrect orders, poorly prepared items, and inconsistent portion sizes.
Management Issues
Several reviews indicated a lack of effective management, with calls for better supervision and training of staff.
FN
Faith Newton
Nov 15, 2025
5.0
Self is super great very welcoming and enthusiastic.
CP
Chase Pelton
Nov 15, 2025
1.0
Awful service it took about a hour to order and get our deserts will not recommend coming here. That was definitely our last time.
MD
Mikayla Duncan
Nov 11, 2025
1.0
This location is terrible. We sat I n the drive through line for 30 min before we got our order and when I got home to eat the peanut buster parfait I ordered i saw that they filled half the cup up with chocolate syrup and the other half with ice cream, no peanuts no hot fudge. I looked forward to the hot fudge and peanuts and was so disappointed and it was so disgusting. Won't be going back to this location.
HB
Hayden Bird
Oct 28, 2025
5.0
Man best place ever I wish the people were my parents so I can always have this much love and attention bre is amazing she wish she was like you
SL
SLina L
Oct 9, 2025
1.0
I’m so disappointed I have not been to Dairy Queen in about a couple years received a coupon in the mail and thought I would give it a try because I had a urge for the chicken strips, but I couldn’t believe the location where I live by it’s on 6525 S Fort Apache Rd Unit 100, Las Vegas, NV 89148. I went in person to place my order and then took my it home when I opened the box I couldn’t believe how the toast was. I didn’t know. Toast was supposed to be white and not only that the little amount of fries that they gave me in the box it was barely nothing in there. I’m very disappointed and I will not be going back. I read more reviews that night on the DQ website and I can’t believe this place got a one star no one‘s doing anything about it. All they have is a bunch of young people just standing around in the back chitchatting and they’re not doing anything in the restaurant could be a little cleaner sorry but I would not be returning or recommending this place to anyone I thought the manager should know how horrible things are running in there. Hopefully you can do something to better this location or maybe just shut it down for good because if you read the reviews on Google they are all a one star and that’s not good 😞
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has outdoor seating available for customers.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly and provides booster seats and high chairs. It also welcomes children.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online through the Dairy Queen website or use the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
Is Dairy Queen Grill & Chill wheelchair accessible and equipped with restrooms?
Yes, the establishment is wheelchair accessible and has restrooms for customer use.
Where is Dairy Queen Grill & Chill located?
It is located at 6525 S Fort Apache Rd, Unit 100, Las Vegas, NV 89148-6751, USA.
What nearby places can I visit close to Dairy Queen Grill & Chill?
Nearby places include Subway for sandwiches, Glaze Doughnuts for bakery treats, and Carmine's Pizza Kitchen for Italian food, offering a variety of dining options around the area.
Are there nearby services I can access while visiting Dairy Queen Grill & Chill?
Yes, you have access to various services nearby such as The UPS Store 7085 for printing and shipping, Plus One Pharmacy, and Noble Carpet Cleaners for home cleaning needs.
Can I visit nearby fitness and wellness locations around Dairy Queen Grill & Chill?
Yes, nearby you can find Jazzercise Las Vegas Southwest Fitness Center, Mayweather Boxing and Fitness, and Heather's Dance Life for various fitness and wellness activities.