Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
7715 S Rainbow Blvd, Las Vegas, NV
89139-6471, United States
Hours
Reviews
3.8
489 reviews
5 stars
229
4 stars
95
3 stars
64
2 stars
25
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness, many reviews highlight unprofessional behavior and rudeness from staff.
Food Quality
Food quality is generally appreciated, with many customers enjoying the burgers and ice cream, but there are complaints about cold food and incorrect orders.
Speed of Service
Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported even when few customers are present.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area, while others found the location to be clean and well-maintained.
Management Issues
Several reviews indicate concerns about management and staffing, suggesting that the location is understaffed and that employee training and professionalism need improvement.
- DWDavian Wilson3 days ago2.0Abysmally small chicken strips. They loaded four of these bad boys into my chicken strip basket meal and called it a day. A double whammy when you factor in how much they are charging for these underdeveloped chicken strips. Let's not waste each other's time.
- KKKimberly Kuloloia-JuanOct 22, 20255.0Dairy Queen – Southern Highlands: My Go-To for Smiles, Snacks, and Sweet Deals 🍦🍔🙌 This DQ is hands-down my favorite. The customer service? Always top-tier. The team here is friendly, fast, and genuinely kind—like they actually enjoy making your day better (and your Blizzard thicker). Whether I’m swinging by for a quick burger, a crispy chicken strip basket, or just giving in to my soft-serve cravings, they never miss. The food is hot, fresh, and exactly what you want when you need a comfort fix. And the treats? Let’s just say the Oreo Blizzard has healing properties. They’ve also got great deals that make it easy to treat the whole crew without breaking the bank. And even when there’s a line, they move with purpose and keep the good vibes flowing. It’s the kind of place that feels like a neighborhood staple—reliable, cheerful, and always worth the stop. If you’re in Southern Highlands and haven’t been yet, go. If you have? You already know. This DQ is the real deal.
- PVPoppaSkwot (VEENO)Oct 12, 20255.0Quick in and out, blizzards!
- NJNicky JohnSep 25, 20255.0OMG! This place blew me away! First time eating here and I don’t regret it. The french fries were fresh, crisp, and perfectly salted. The burger was hot, tender, and had great flavor. The chicken strips were the star of the show, REAL MEAT, crispy, tender, moist, extremely well seasoned. Ending it with a chocolate sundae, which was velvet smooth, rich, and creamy.
- JJJacobAug 3, 20251.0Terrible drive-thru experience. When taking my order, I had to repeat myself multiple times because the employee wasn’t paying attention and clearly had no interest in doing so. I ordered two Blizzards, and when I politely asked which was which, she said, “You can look at them and try to guess,” with total apathy and zero regard for the customer. Inside, staff were playing around and carrying on instead of focusing on their jobs. The overall attitude felt intentionally rude and confrontational, like they simply didn’t care. I rarely leave negative reviews, but this level of unprofessionalism was too blatant to ignore. Even more troubling, the employee’s attitude was so apathetic and antagonistic that it genuinely made me question potential food safety issues that could be intentional or unintentional. When staff show this level of disregard for basic service, it’s hard to trust that food safety is being taken seriously. Management needs to take this seriously and intervene quickly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
On Monday through Thursday, Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM, and on Friday from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have drive-thru service available?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster seats and high chairs, has wheelchair accessibility, and restrooms available for customers.
Can I order food online or through a mobile app at this Dairy Queen location?
Yes, you can place orders online via their website or through the Dairy Queen app to enjoy mobile deals and rewards.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 7715 S Rainbow Blvd, Las Vegas, NV 89139-6471, USA.
What nearby restaurants can I visit after enjoying Dairy Queen Grill & Chill?
Nearby restaurants include Goong Korean BBQ, Omoide Noodles & Bowls (Japanese cuisine), YuXiang Korean Chinese Cuisine, Hurricane Grill and Wings, Jaws Topokki Las Vegas (Korean), Pizza Hut, and Oyshi Sushi.
Are there nearby entertainment or leisure spots around Dairy Queen Grill & Chill?
Yes, Ganzy Karaoke lounge is nearby for entertainment, and there are spas such as Japan Spa and Diamond Nails & Spa within close proximity.
What nearby stores or services can visitors access when coming to Dairy Queen Grill & Chill?
Visitors can find Walgreens pharmacy and convenience store, Redbox for DVD rentals, Western Union for money transfer, and storage facilities like StorAmerica Robindale and RightSpace Self Storage nearby.
How can the nearby 7 Leaves Cafe be a complementary option when visiting Dairy Queen Grill & Chill?
After enjoying Dairy Queen treats, customers might visit 7 Leaves Cafe, a nearby bubble tea and coffee shop, for a refreshing beverage or dessert option in the area.