Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
405 reviews
5 stars
192
4 stars
66
3 stars
35
2 stars
32
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and lack of training.
Food Consistency
There were numerous complaints about food quality, including cold items, incorrect orders, and inconsistencies in preparation.
Cleanliness
Several reviews mentioned that the dining area and service areas were not clean, contributing to a negative dining experience.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and for food orders, indicating a need for better staffing.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the food when orders were correct.
- KCKristen Countryman5 days ago2.0The drive thru line was ri-DQ-lous (ha ha.......) but seriously. I waited in line for 20 minutes with 3 cars in front of me for this teensy tiny SIX DOLLAR cup of ice cream. Won't be making the mistake of coming here again. (For the record the employees looked like they were working their butts off and this is likely an example of corporate/franchisee greed with high prices and an understaffed location)
- MAMallory AndersonNov 16, 20252.0Not to satisfied with this location, None of the employees were hair Nets and I found a hair in my blizzard, really think a health inspector should pay a little visit, cause gross 🤮
- HMHank MeltonNov 13, 20255.0They were very helpful. Food was very good.
- BCBarry ClowardOct 26, 20251.0Paid $10 for a salad and got back to the hotel without dressing or utensils. Would’ve been different if I was at home but a hotel room has no resources.
- JJJakobOct 5, 20252.0This place needs some help. It is on the cusp of being good (not great…just good) but there are a few things holding them back. First, you need more employees. Saw one guy up front working his butt off trying to fill orders. To say it was chaotic for him would be an understatement. Second, the chicken baskets we ordered (three of them) all had old chicken in them. Not even close to fresh. Fries were soggy as well. Third, and last thing, the seating area of the restaurant needed a cleaning. As we waited for our to go order, it was clear the tables had not been cleaned in quite some time. I feel all of this could be solved with getting people hired/trained. If that’s a problem, management should look to themselves to see what kind of culture they find acceptable.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the hours of operation for Dairy Queen Grill & Chill at 560 E Windmill Ln, Las Vegas?
Dairy Queen Grill & Chill is open daily from 10:30 AM. Monday to Thursday and Sunday closing at 10:00 PM, and Friday to Saturday closing at 11:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer a classic menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.
Is the Dairy Queen Grill & Chill on Windmill Ln family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, restrooms, and welcomes children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup via their ordering website.
Does Dairy Queen Grill & Chill have Drive-Thru service?
Yes, this location offers Drive-Thru service for convenient ordering and pickup.
Are there mobile deals or app offers available for Dairy Queen Grill & Chill customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Which nearby pizza restaurants can I visit near Dairy Queen Grill & Chill?
Nearby pizza spots include Domino's Pizza, Rocco's NY Pizza & Pasta, Mama Vegas, and Mama Cimino's Pizzeria, offering great options before or after your Dairy Queen visit.
Where can I get coffee nearby after enjoying a treat at Dairy Queen Grill & Chill?
Joe Maxx Coffee Company and Dutch Bros Coffee are nearby coffee shops perfect for a pick-me-up after your Dairy Queen meal.
Are there any health-conscious food options near Dairy Queen Grill & Chill?
Yes, End Goal Meal Prep offers healthy and fresh meals close to Dairy Queen for those seeking nutritious alternatives.
What local salon services are available near Dairy Queen Grill & Chill?
Great Clips, UC Nails and Hair Salon, and Crown Of Fades provide hair and beauty salon services nearby, giving you a chance to combine grooming with your visit.