Customers generally enjoyed the ice cream and some food items, but there were complaints about food being cold, overcooked, or not meeting expectations.
Service Issues
Many reviews highlighted poor service, including long wait times, unacknowledged customers, and rude staff interactions.
Value for Money
Several customers felt that prices were too high for the portion sizes and quality of food, leading to dissatisfaction.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the location, others reported issues with the dining area and overall atmosphere.
Staff Performance
There were positive mentions of friendly staff members, but also criticism regarding management and training of employees.
CC
CV
Oct 3, 2025
5.0
Great ice cream treats, especially the blizzard treats.
GG
Guzman Greta
Sep 30, 2025
5.0
The portions were generous, and I felt I got excellent value for my money.
VP
Violet Perkins
Sep 26, 2025
2.0
There’s a sign on the door that says no one under 16 with out parents from 2-4 pm. I was in line and numerous kids without parents were cutting me off in line and asking for free cups of ice. The worker waited on all the kids as they continued to walk in front of me. They paid no money. The kids are aggressive and show why they need their parents with them.
RG
Rodney Guenther
Sep 24, 2025
1.0
I have tried to go inside the place twice on different weeks and the inside was closed due to “ under staffing “. If they cannot keep the doors opened how can they provide good food?!?!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Las Vegas?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill open during holidays?
Dairy Queen Grill & Chill is closed on November 27 and December 25, and open on December 24 from 10:30 AM to 4:00 PM.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and ice cream cakes from DQCakes.com.
Does this location of Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the Las Vegas location offers drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, provides high chairs, has restrooms, and is wheelchair accessible.
Can I order online or get exclusive deals for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen App for exclusive deals.
What nearby services can customers access when visiting Dairy Queen Grill & Chill?
Nearby customers can find services like Firestone Complete Auto Care for vehicle needs, Creative Kids Learning Center for childcare, and Western Union for money transfer services.
Are there any nearby dining options besides Dairy Queen Grill & Chill?
Yes, nearby dining options include Papa Murphy’s Take ’N’ Bake Pizza, Namba Sushi, and Kaizen Fusion Roll & Sushi.
What local attractions can I visit near Dairy Queen Grill & Chill?
Visitors can enjoy the Aliante Nature Discovery Park, which offers a great outdoor experience near the Dairy Queen location.
How can public services near Dairy Queen Grill & Chill assist customers?
Nearby public services include the Nevada DMV Now Kiosk for motor vehicle needs and the Aliante Library for community resources.