Brand Certified
Chipotle Mexican Grill
2.8(232 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
8620 W Sunset Rd, Las Vegas, NV
89148, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(725) 257-1477
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/nv/las-vegas/8620-w-sunset-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3421
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Sunset and Durango is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.8
232 reviews
5 stars
81
4 stars
20
3 stars
12
2 stars
15
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several noting a lack of basic courtesy and friendliness.
Food Quality
Numerous reviews highlighted issues with food quality, including small portion sizes, overcooked rice, and inconsistent flavors.
Cleanliness
Several customers mentioned that the restaurant was dirty, with unclean counters and floors, contributing to a negative dining experience.
Management Issues
Frequent complaints about poor management practices, including inadequate staffing and failure to prepare enough food during busy times.
Order Accuracy
Customers experienced multiple issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
- JDJessica DFeb 19, 20262.0Wasn’t very clean and my food was cold
- PEPinky EscalaFeb 9, 20262.0We’ve always loved Chipotle for its quality, but this location is a major exception. The food, especially the chicken, was incredibly over-salted and inedible. It feels like the kitchen isn't tasting the food before serving it. Very disappointing for a brand that usually prioritizes freshness.
- OOomnipresent originalFeb 6, 20265.0Omg karah was absolutely amazing! Karah was friendly and had an amazing attitude she was super sweet we really appreciate it she made us the best bowls today i mean look at those now that's what a bowl at Chipotle is supposed to look like amazing I'll definitely be back to this location.It was so good 10/10 service 😋
- PPPatrickJan 31, 20265.0Flawless Chipotle experience. Food was fresh and tasted amazing, customer service was welcoming, burrito was wrapped perfectly, and drinks tasted great. Thanks, W Sunset Rd Chipotle!
- OOoliviaJan 23, 20261.0love chipotle and all the food but the employees at this location were insanely rude and had horrible attitudes. would not come back to this location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Sunset and Durango offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 8620 W Sunset Rd?
Chipotle is open daily from 10:30 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill at Sunset and Durango?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, by signing up for Chipotle Rewards you can earn exclusive offers and free food.
What is the address and contact information for Chipotle Mexican Grill on Sunset Rd?
The address is 8620 W Sunset Rd, Clark, Las Vegas, NV 89148. Phone number is +1 725-257-1477 and email is NV.3421.SunsetDurang@chipotle.com.
Which nearby restaurants can I visit around Chipotle Mexican Grill at Sunset and Durango?
Nearby restaurants include The Habit Burger Grill, Rock N Roll Sushi, Yonutz Spring Valley, Wingstop, Marufuku Ramen, Jalisco Cantina, Dinette coffee shop, Snooze A.M. Eatery, and McDonald's.
Are there any beauty and spa services close to Chipotle Mexican Grill at Sunset and Durango?
Yes, nearby you can find Hair Addiction, Serente Skincare, Makeshift Union Cutting & Grooming Company, and Hair by Tanya.
What other amenities or services are available near Chipotle on Sunset and Durango?
Nearby services include The UPS Store for printing and shipping, Shred Nations for shredding services, Redbox rental kiosks, and various gas stations like Chevron and Terrible Herbst Convenience Store.
How can I connect with Chipotle Mexican Grill on social media?
You can follow Chipotle on Facebook at https://www.facebook.com/chipotle/, on Instagram using the handle @chipotle, on Twitter @ChipotleTweets, on Pinterest at https://www.pinterest.com/chipotlemg/, and on YouTube at https://www.youtube.com/chipotle.
Does Chipotle Mexican Grill practice sustainable and humane sourcing for its ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices using only 53 real ingredients.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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