Business Details
About
Mexican Restaurant
Chipotle Blue Diamond is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
941 reviews
5 stars
487
4 stars
203
3 stars
77
2 stars
49
1 star
125
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, overly salty meats, and stale chips.
Service Issues
Frequent complaints about slow service, understaffing, and inconsistent customer service experiences.
Cleanliness
Several reviews noted that the restaurant was messy and not well-maintained.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, often feeling they received less than expected.
Positive Staff Interactions
Despite the issues, some customers highlighted friendly and helpful staff members who provided good service.
- CNCal NielsonDec 29, 20255.0One of the better chipotles I’ve been to lately
- AQAriel Quirino-FloresDec 26, 20251.0I just got food from here. Had to throw it away. The rice was not cooked even the slightest disgusting! Not to mention my food was a bowl when it was supposed to be a burrito. There's 23 dollars in the trash because I didn't want to be that person who complains twice 😆. Service was fine they didn't seem annoyed when I told them my mobile order was wrong.
- SKsatish kumarDec 14, 20255.0Good and fresh food. I had burrito bowl with sofritas
- BVBrandi VanettaDec 10, 20251.0By far, the absolute worst customer service out of any place I’ve ever been in all of Las Vegas the to go station. Do not order your food online for pick up horrendous food all over-the-counter stuff everywhere I arrive five minutes after my time to pick up my food no food is ready. The counter girl doesn’t know what’s happening. Says they’re making it the boy that’s making food in the other line says oh we don’t have any at all at all anywhere in the store and then offers me steak goes to make it then puts it all back and starts helping the line so I asked the girl a question. I don’t know I’m new you gotta talk to my manager who comes around the corner looking like he’s barely 17 years old. He did the best he could do. Told me my food would be ready under five minutes 15 minutes later Finally I have my food and I’m leaving so I was supposed to pick my food up at 5:30 at 6 o’clock I’m just now getting to leave and go back home that is crazy to me for us to go order that I put in at 5:10 PM
- TBThe BunnyNov 28, 20255.0This is a nice clean and new restaurant. I specifically came for the day before Thanksgiving bogo offer. I was about ten minutes early to avoid a big line. I initially ordered chips and queso and a drink and asked about how the bogo worked. She advised app only. So I got out of line downloaded and started the app. After reading more details I learned the offer was in store only and app did not work. I advised the lady and she took my order and saved me from the huge line that had already formed. I make a lot of mistakes and so does everybody. I can accept that. What this employee did, without fanfare or making a big deal about it is fixed the mistake, made the sale and made the customer happy. This a five star for the honest effort. The establishment is clean and new. Self serve fountain so you can fill your drink to go. Nice place, nice people and good food. Thank You.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at 3815 Blue Diamond Rd offer?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill on Blue Diamond Rd?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, customers can order for in-store pickup and delivery.
How can I order food from Chipotle Mexican Grill at 3815 Blue Diamond Rd online?
You can order online through Chipotle's official order website or their Apple app.
Is Chipotle Mexican Grill Blue Diamond location LGBTQ friendly?
Yes, this location is welcoming to LGBTQ customers.
Does Chipotle Mexican Grill at this location accept credit cards and offer catering?
Yes, they accept credit cards and offer catering services.
What are some nearby dining options near Chipotle Mexican Grill on Blue Diamond Rd?
Nearby dining options include Einstein Bros. Bagels, Panera Bread, McDonald's, Baskin-Robbins, Del Taco, In-N-Out Burger, Starbucks, Firehouse Subs, and Sawa Sushi.
Which nearby coffee shops can I visit before or after dining at Chipotle?
Nearby coffee shops include Einstein Bros. Bagels, Starbucks at Silverton Village, and multiple other Starbucks locations.
Are there convenience stores or gas stations near Chipotle Mexican Grill on Blue Diamond Rd?
Yes, 7-Eleven, Sinclair Gas Station, and Shell are nearby, offering options if you need to fuel up or shop convenience items.
Can I combine a visit to Chipotle with shopping at nearby stores?
Yes, Mattress Firm and 99 Cents Only Stores are close by, allowing you to enjoy dining and shopping in one trip.