Chipotle Mexican Grill

3.9
613 reviews
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About

Mexican Restaurant
Chipotle Ft. Apache is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9240 W Sahara Ave, Las Vegas, NV
89117, United States

Hours

Reviews

3.9
613 reviews
5 stars
328
4 stars
118
3 stars
40
2 stars
30
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Consistency

Food quality is inconsistent, with reports of undercooked ingredients, incorrect orders, and portion sizes being smaller than expected.

Cleanliness Issues

Several reviews mention cleanliness problems, particularly in the dining area and bathrooms.

Management Concerns

There are complaints about management's lack of urgency and poor staff training, leading to negative customer experiences.

Pricing and Value

Customers express dissatisfaction with pricing, particularly regarding portion sizes and additional charges for extras.
  • JH
    Justin Hawkins
    Dec 17, 2025
    3.0
    Treated myself to an actual burrito for the first time in years. Always get the bowls for fitness reasons. But tonight I just wanted a basic Chipotle chicken burrito for old time's sake - normal around of meat, rice, beans, corn, pico and sour cream. Easy... Worst wrapped burrito ever! I don't know what the young lady did to it, but it was falling apart the entire time. Needed two layers of foil for some reason because I guess it was leaking everywhere? Didn't want to touch with my bare hands. All the sour cream sat at the bottom - pretty wet and plain, falling apart all over the place, no sour cream then overwhelming sour cream at the end. Bleh. Waste of a treat. Please practice wrapping your burritos. They're supposed to be easy to eat (kind of the point). Store rocks otherwise. First really negative experience
  • DV
    Dannielly Vargas
    Dec 12, 2025
    5.0
    Estuve ahi hace unos minutos aproximadamente, ordene para llevar, el servicio 10/10 tanto de la señora que está atendiendo como el cajero. El lugar limpio e impecable, rapidos al atender , definitivamente esta cena me alegro el dia.
  • FA
    Fr Ank
    Dec 8, 2025
    5.0
    Best location for taste in my opinion. I buy every week and I only get a gross burrito like 1 out of 10 times, which i consider really good! Sometimes it is hard to get someone's attention for the take out window.
  • JP
    Jackson Proctor
    Nov 26, 2025
    5.0
    Mmmm chipotle! My goodness this might have been the best Chipotle has ever tasted for me! I love this top tier authentic Mexican grill!!
  • CR
    Carolyn Reed
    Nov 20, 2025
    1.0
    I recently visited this location to redeem a birthday reward and had the WORST possible customer service experience... The employee taking my order was very rude, disrespectful, and condescending throughout our entire interaction. When I asked her a SIMPLE question, she immediately barked, "Lady, you're stressing me out!" Then she asked a co-worker to explain her answer, and perhaps I would understand. (This went back and forth for a while and only got worse.) When giving me my change, she tossed it into my hand!! I have been a human resources and recruiting manager for many years and CANNOT understand why anyone would hire (or retain) someone so blatantly unprofessional??? (The unfortunate thing is, she acted as if she had the authority to behave in such a way.) When I asked to speak to the manager, she stated he wasn't there. I asked her for her name, but she and her coworker said they are not allowed to give out their names, even though it's on the receipt. I was a frequent visitor to this location and have always had a pleasant experience, especially with the manager. (I am sometimes there when the restaurant opens at 10:30.) As an HR professional, I strongly believe that every customer should receive the best possible experience at any establishment. Unfortunately, my last visit missed the mark.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Ft. Apache located?

Chipotle Mexican Grill Ft. Apache is located at 9240 W Sahara Ave, Sahara Pavilion South, Clark, Las Vegas, NV 89117, USA.

What are the opening hours of Chipotle Mexican Grill Ft. Apache?

Chipotle Ft. Apache is open daily from 10:30 AM to 11:00 PM.