Chipotle Sahara Pavilion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as small portions, cold food, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and lack of communication.
Cleanliness
Several customers noted cleanliness issues, with dirty tables and a messy dining area.
Employee Performance
While some employees received praise for their service, others were criticized for being overwhelmed and unprofessional.
ZD
Zackery Dodder
Dec 16, 2025
5.0
Ordered ahead, food was piping hot and accurate. Also came here and ordered like normal, same thing; fast service and the food wasn't sitting on the line like at some places. It seems whoever is running Chipotle, especially in the center of Vegas, is doing something right.
YH
Yessica Castaneda H
Dec 13, 2025
2.0
Never had any problems with this location but they were DEFINITELY mad about Buy One Get One today! (12/13/25) The only employees who were great was a man with glasses and a beard and a nice Caucasian girl at the register… all the other onces were Hispanic women mad about people getting their deal. Do better lol
Food was great as always tho🔥
LJ
LaRaine Johnson
Dec 11, 2025
1.0
It’s a couple of workers that every single time is a female worker she doesn’t disclose her name. She’s here now today is the 11th day of December 2025 is Approximately 1:40 PM and just how they handle your food or just mine just maybe how she feels at this moment but how they let the employees reach over a person’s food with your hair on your arms and your clothes all over someone’s food who wants to eat that this is the second time at this establishment I will not be returning.
JS
Jay Sal
Nov 29, 2025
1.0
Absolutely horrible.
Order a bowel to go. Forgot it comes with the extra steam of sand. Every god damn bite is filled with grain.
DH
Desiree Hall-Randolph
Nov 26, 2025
1.0
Thanksgiving Eve BOGO deal not honored in restaurant. I tried to order 4 entrees (2 would be paid and two would be the bogo). Per terms it says up to 5 free entrees per order. I have a family of 4 so I only wanted the two free entrees and to pay for two entrees. Jessica said that regardless of what Chipotle is promoting on their website they are not honoring it. You can only choose one entree and get one entree free. I showed the terms and conditions on my phone and she said it didn’t matter they would not honor what Chipotle’s website stated.
Jessica then told me I can try to order on the app to get it but clearly terms and conditions says BOGO offer is only in restaurant and cannot be redeemed any other way.
These are the terms and conditions stated on the website: Limited to five free menu items per check and is subject to availability. Each free item requires purchase of an entrée item of equal or greater value. Valid only on November 26, 2025, after 4 p.m. local time. Redeemable in-restaurant only, at participating U.S. Chipotle locations; not valid for catering, mobile, online or delivery orders. Kids' meals do not count as an entrée purchase. Purchased entrées are eligible for Chipotle Rewards points; the promotion may not otherwise be combined with other coupons, promotions, or special offers. Additional restrictions may apply; void where prohibited.
I did report this issue via the apps contact us button and will absolutely follow up on this as deals and promotions should be followed per the terms set forth by the company as intended. When I asked their names they handed me a card however I had to walk back into the restaurant to get their names because the card was for Jesus Moreno however I was speaking with two women, Jessica and another lady who was at the register.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at Sahara Pavilion?
Chipotle Sahara Pavilion is open every day from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill Sahara Pavilion located?
It is located at 2540 S Decatur Blvd, inside Fashion Show Mall, across from Nordstrom, in Las Vegas, NV 89102.
Does Chipotle Sahara Pavilion offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Sahara Pavilion?
You can order online via their official ordering site at https://order.chipotle.com/ or through the Chipotle app in the Apple App Store.
Can I earn rewards or get exclusive offers when dining at Chipotle Sahara Pavilion?
Yes, by signing up for Chipotle Rewards, you can earn points and get exclusive offers and free food.
What type of food and ingredients does Chipotle Sahara Pavilion serve?
They serve fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
Is Chipotle Sahara Pavilion LGBTQ welcoming?
Yes, the location welcomes LGBTQ customers.
What restaurants are near Chipotle Sahara Pavilion if I want more dining options?
Nearby dining options include Sookdal Premium Korean Steakhouse, Teriyaki Madness, Daeho Kalbijjim, Einstein Bros. Bagels, Paris Baguette, and Oiga Mire Vea Colombian Cuisine.
Are there any convenient financial services near Chipotle Sahara Pavilion?
Yes, nearby you can find LibertyX Bitcoin ATM and Chase bank with ATM services.
What other shopping or service options are available close to Chipotle Sahara Pavilion?
Nearby are various shops and services including Four Guys Smoke Shop & Mart, Tammy’s Treasure clothing store, Burkes Outlet, Metro by T-Mobile, and Vivo Vision Optometry.