Chipotle Sahara Pavilion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers praised specific staff members for exceptional service, but many reported poor customer service and communication issues.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, food temperature, and overall quality.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dirty tables and dining areas.
Order Accuracy
Numerous customers reported incorrect orders and issues with missing items, leading to frustration.
Value for Money
Many customers felt that the prices were high relative to the portion sizes and quality of food received.
LE
Lisseth Escobar
Nov 12, 2025
1.0
This is ridiculous.the girl over the counter told me she was out of steak and and something else I forgot she was frustrated over whelmed nobody helping her we have the cashier being sarcastic to her and the manager I asked where was the manager she manager talking with other girls gossiping.so disappointed.and food area filthy and it’s not coworkers fault it’s the manager fault she supposed to lead example Nancy Ramirez the manager has no managing skills I’m sorry.please don’t let your store down sorry for the bad review but it’s unacceptable
MB
Myra Brambila
Nov 10, 2025
3.0
Slow customer service. And it looked like between the team there's no respect. I had to repeat myself so many times I had several people finishing my order.
CT
Claudia Theroux
Nov 9, 2025
3.0
I was overcharged and didn’t get the limes I requested
AW
Anne Wk
Oct 30, 2025
5.0
Exceptional Service from Mayet, Araceli & Alex!
I had such a great experience during my visit to Chipotle. Mayet, Araceli, and Alex went above and beyond to make sure everything was perfect. They greeted me with warm smiles, handled my order with care, and worked together so smoothly even during a busy time. Their professionalism and kindness truly stood out and made my meal extra enjoyable.
Thank you to this amazing team for their outstanding service — they represent Chipotle at its best!
EW
Eric Woods
Oct 25, 2025
1.0
Food is good ( if the chicks could umderstand English ) order has been wrong 3 times unless Melissa's working. She's the only one who speaks English so If I dont see her I won't go in
My coworkers say the same.
What kind of management hires people that dont speak enough English to take a simple order, is beyond me.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at Sahara Pavilion?
Chipotle Sahara Pavilion is open every day from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill Sahara Pavilion located?
It is located at 2540 S Decatur Blvd, inside Fashion Show Mall, across from Nordstrom, in Las Vegas, NV 89102.
Does Chipotle Sahara Pavilion offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Sahara Pavilion?
You can order online via their official ordering site at https://order.chipotle.com/ or through the Chipotle app in the Apple App Store.
Can I earn rewards or get exclusive offers when dining at Chipotle Sahara Pavilion?
Yes, by signing up for Chipotle Rewards, you can earn points and get exclusive offers and free food.
What type of food and ingredients does Chipotle Sahara Pavilion serve?
They serve fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
Is Chipotle Sahara Pavilion LGBTQ welcoming?
Yes, the location welcomes LGBTQ customers.
What restaurants are near Chipotle Sahara Pavilion if I want more dining options?
Nearby dining options include Sookdal Premium Korean Steakhouse, Teriyaki Madness, Daeho Kalbijjim, Einstein Bros. Bagels, Paris Baguette, and Oiga Mire Vea Colombian Cuisine.
Are there any convenient financial services near Chipotle Sahara Pavilion?
Yes, nearby you can find LibertyX Bitcoin ATM and Chase bank with ATM services.
What other shopping or service options are available close to Chipotle Sahara Pavilion?
Nearby are various shops and services including Four Guys Smoke Shop & Mart, Tammy’s Treasure clothing store, Burkes Outlet, Metro by T-Mobile, and Vivo Vision Optometry.