Chipotle Miracle Mile Shops is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of urgency.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, portion sizes, and food safety, including instances of food poisoning.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and a messy dining area, impacting the overall dining experience.
Availability of Items
Customers expressed frustration over the unavailability of menu items, particularly during peak hours, leading to dissatisfaction.
Atmosphere
The atmosphere was described as uncomfortable, with reports of staff being unwelcoming and a general sense of chaos during busy times.
KW
Kevin Wetzel
Nov 17, 2025
5.0
Amazing best value on the strip for a good meal
RR
Reviews R
Nov 16, 2025
1.0
WEAKEST SCOOPERS
1)The geeky black dude with the chains and glasses
2) And the asian kid with glasses
HP
Hans Pedersen
Nov 10, 2025
5.0
I have been going to this Miracle Mile location most days for the last few months (I live within walking distance). Most of the staff is really nice once they get to know you. Most of them have my order memorized and give me a smile every day. The line is usually short if you avoid rush hour. There is almost always available seating in the restaurant, otherwise there are plenty of tables right outside. Btw. I went to Chipotle for the healthy food and reasonable portions to lose some weight and so far I'm more than halfway towards my goal.
SJ
Stacia Jones
Nov 5, 2025
2.0
I use to always run to this Chipotle location because it’s located inside our hotel food court.But unfortunately I will no longer be eating here again!!!! Immediately upon entering the restaurant we were greeted by two of the rudest associates EVER. I greeted them and one said in a rude tone what you want omg.Then as I started to inquire about the portions I saw here give someone she got mad and said if I wanted more then I would have to pay.Which wouldn’t be a problem but then she said are you gonna order or what.Then when we ordered my husband asked about the price of his order because he had only ordered beans and rice.The second young lady rudely said you will see on your receipt WOW.We paid over thirty dollars for a burrito two bottles of water and a bowl of beans and rice.Hiring the wrong associates can ruin a business.The customer is very important.I guess they didn’t get the memo.
AT
Alex Turanskiy
Oct 19, 2025
1.0
Horrible service, workplace was very dirty, staff has a horrible attitude while serving me and when asked to add extra after wrong portion was served gave horrible response, go to another cleaner chipotle, stay away from this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Miracle Mile Shops serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made from real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Miracle Mile Shops offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill at Miracle Mile Shops committed to sustainable and humane ingredient sourcing?
Yes, Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms adhering to humane and sustainable practices.
What payment methods are accepted at this Chipotle location?
They accept credit cards and offer gift cards for payment.
How can I contact Chipotle Mexican Grill at Miracle Mile Shops?
You can call them at +1 702-448-8559 or email nv.2345.MiracleMile@chipotle.com.
What are some nearby places of interest around Chipotle Mexican Grill at Miracle Mile Shops?
Nearby places include The Cereal Killerz Kitchen (ice cream shop), Mandara Spa (massage therapy), and Planet Hollywood (hotel, casino, cinema).
How can visiting nearby Planet Hollywood enhance my experience when visiting Chipotle?
You can enjoy dining at Chipotle and then visit Planet Hollywood for entertainment such as the casino or cinema, making for a full day experience.
Are there any convenient shops near Chipotle for quick purchases before or after dining?
Yes, nearby convenience and souvenir shops include ABC Stores and Magnet Max Souvenir Stores, useful for quick stops before or after your meal.